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Important :
Communications Mining is now part of UiPath IXP. Check the Introduction in the Overview Guide for more details.
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Communications Mining user guide

Last updated Aug 1, 2025

Overview

The Reports page is where you can view in-platform reporting on your dataset. The reports are all filterable to allow you to check the views that are most important to you.

Note: You must have assigned the Source - Read and Dataset - Read permissions as an Automation Cloud user, or the View sources and View labels permissions as a legacy user.

To access this page, select the Reports tab from the navigation bar. Depending on the type of data, the number of tabs in Reports may vary.

You can toggle between message and thread-level reports, if the data is in thread form, such as call transcripts and email chains. If not, the message filter will be the default.



The built-in reporting functionality of the platform contains the following tabs:
  • Dashboard - Allows you to create custom dashboard views using the data from the other tabs.
  • Label Summary - Presents high-level summary statistics for labels.
  • Trends - Presents charts for message and label volume and sentiment over a given time period.
  • Segments - Presents charts of label volumes versus message metadata fields, such as sender domain.
  • Threads - Presents charts of thread volumes and label volumes within a thread. These details are only visible when you apply the Thread filter.
  • Comparison - Allows you to compare different groups of data against each other.

When you access each tab in the Reports page, you can view the following:
  • Total number of messages contained in the dataset.
  • Net sentiment , if sentiment analysis is enabled.
  • Date period for the selected data.

If you apply user property, general field, or label filters, these statistics will update based on the filters and selections that you have made.

If you filter multiple labels, but have no other filters applied, this will show you the total number of messages in the dataset that are likely to have at least one of the selected labels predicted.



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