Communications Mining user guide

Last updated Aug 11, 2025

Label editing

Note: You must have assigned the Source - Read and Dataset - Review permissions as an Automation Cloud user, or the View sources and Review and annotate permissions as a legacy user.

To make any changes to labels, such as renaming, merging or deleting, you can access the label edit tool by selecting the gear icon. This icon appears when you hover your mouse over the label name in Explore or Reports as shown in the following image:

Note:

Merging and deleting labels are actions that cannot be undone, so be careful when doing so.

If you want to make considerable changes to your taxonomy but are concerned about the outcome, you can always fork the taxonomy first by creating a copy of the dataset and then you can revert back to the old version if you are unsatisfied with the changes.

Renaming a label

Renaming a label is a simple and reversible process. When first building your taxonomy, do not worry too much about the exact label name. As long as it reflects the intended idea or concept, you can change the name at any time.

To rename a label, proceed as follows:

Select the gear icon for the label name you want to edit. Next, a pop-up window for editing the label will appear.
Select the Rename tab.
Enter the new label name.
Select Rename Label.

Renaming a label is also the easiest way to move labels around and add layers of hierarchy to your taxonomy as shown in the example from the previous image. This label name change means that the Injury label will now be nested under the Claim parent label, and all Injury labels are now a subset of Claim.

Merging a label

You may need to merge one label with another for a few different reasons. It might be that you have created two labels which are very similar and one label will suffice rather than two. It could also be that you have created very specific sub-labels and there are insufficient examples at that level of detail and you want to merge a label back up into its parent.

To merge one label into another, proceed as follows:

Select the gear icon for the label name you want to edit. Next, a pop-up window for editing the label will appear.
Select the Merge tab.
Select the other label that you want to merge the label into from the dropdown, or enter the label name.
Select Merge Label.

Deleting a label

To delete a label, proceed as follows: you can do so by selecting the gear icon next to the label name.

Select the gear icon for the label name you want to edit. Next, a pop-up window for editing the label will appear.
Select the Delete tab.
Select Delete label.