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Communications Mining is now part of UiPath IXP. Check the Introduction in the Overview Guide for more details.
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Communications Mining user guide

Last updated Aug 1, 2025

General fields

Note: General fields are not associated with a certain label, while extraction fields are. These extraction fields are predicted based on their linked labels.

General fields are additional elements of structured data that can be extracted from within the messages. General fields include data, such as monetary quantities, dates, currency codes, organisations, people, email addresses, URLs, as well as many other industry-specific categories.

The following image shows a message containing three predicted general fields, two monetary quantities, and a policy number:



An example email message sent to an insurance underwriting mailbox containing structured data general fields: two monetary quantities and a policy number.

Similar to labels, predicted general fields can be accepted, rejected, or assigned by highlighting a string of text and choosing the correct general field from the list in the modal. For more details on how this is done, check Reviewing and applying general fields. Both of these actions provide training signals to the general field extraction model, which will improve its understanding of that general field type.

Enabling general field extraction and selecting the general fields to extract are confirmed either during the creation of the dataset or through the Settings tab of the Dataset page.

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