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Important :
Communications Mining is now part of UiPath IXP. Check the Introduction in the Overview Guide for more details.
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Communications Mining user guide

Last updated Aug 1, 2025

Frequently asked questions (FAQs)

QuestionAnswer
Are there any additional charges incurred by using the Generative Extraction feature in CM?​ No, charges are only incurred at the point of message upload, that is, one message uploaded to Communications Mining™ is equal to 1 AI unit or 0.2 Platform Units. There are no ongoing costs for using any of the generative features of Communications Mining.​
What are the underlying models behind GenEx?​
  • A proprietary UiPath® LLM model, fine-tuned for communications data drives the CommPath LLM.
  • Microsoft OpenAI LLM drives the Preview LLM.
Where can I learn more about the security behind the generative features of Communications Mining? For more details, check Integration with Generative AI services.
What do I do if CommPath does not work for my use case?Reach out to your UiPath® representative, to let them know. However, if the number of fields you need to extract exceeds 20, switch to the Preview LLM.

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