ixp
latest
false
- Introduction
- Setting up your account
- Balance
- Clusters
- Concept drift
- Coverage
- Datasets
- General fields
- Labels (predictions, confidence levels, label hierarchy, and label sentiment)
- Models
- Streams
- Model Rating
- Projects
- Precision
- Recall
- Annotated and unannotated messages
- Extraction Fields
- Sources
- Taxonomies
- Training
- True and false positive and negative predictions
- Validation
- Messages
- Access Control and Administration
- Manage sources and datasets
- Understanding the data structure and permissions
- Creating or deleting a data source in the GUI
- Uploading a CSV file into a source
- Preparing data for .CSV upload
- Creating a dataset
- Multilingual sources and datasets
- Enabling sentiment on a dataset
- Amending dataset settings
- Deleting a message
- Deleting a dataset
- Exporting a dataset
- Using Exchange integrations
- Model training and maintenance
- Understanding labels, general fields, and metadata
- Label hierarchy and best practices
- Comparing analytics and automation use cases
- Turning your objectives into labels
- Overview of the model training process
- Generative Annotation
- Dastaset status
- Model training and annotating best practice
- Training with label sentiment analysis enabled
- Training chat and calls data
- Understanding data requirements
- Train
- Introduction to Refine
- Precision and recall explained
- Precision and Recall
- How validation works
- Understanding and improving model performance
- Reasons for label low average precision
- Training using Check label and Missed label
- Training using Teach label (Refine)
- Training using Search (Refine)
- Understanding and increasing coverage
- Improving Balance and using Rebalance
- When to stop training your model
- Using general fields
- Generative extraction
- Using analytics and monitoring
- Automations and Communications Mining™
- Developer
- Exchange Integration with Azure service user
- Exchange Integration with Azure Application Authentication
- Exchange Integration with Azure Application Authentication and Graph
- Fetching data for Tableau with Python
- Elasticsearch integration
- Self-hosted Exchange integration
- UiPath® Automation Framework
- UiPath® Marketplace activities
- UiPath® official activities
- How machines learn to understand words: a guide to embeddings in NLP
- Prompt-based learning with Transformers
- Efficient Transformers II: knowledge distillation & fine-tuning
- Efficient Transformers I: attention mechanisms
- Deep hierarchical unsupervised intent modelling: getting value without training data
- Fixing annotating bias with Communications Mining™
- Active learning: better ML models in less time
- It's all in the numbers - assessing model performance with metrics
- Why model validation is important
- Comparing Communications Mining™ and Google AutoML for conversational data intelligence
- Licensing
- FAQs and more
Communications Mining user guide
Last updated Aug 11, 2025
# Attachments
## Get attachment content by reference
GET `/api/v1/attachments/<attachment_reference>`
Permissions required: **View sources**
- Bash
```bash
curl "https://<my_api_endpoint>/api/v1/attachments/CjQSEIExTHEqtdntoxz2WtbZDNEiIIVqcP1Sfx2L4epyRQDasa1RSODvheQ3bvLhj3L-_81G" \
-H "Authorization: Bearer $COMMUNICATIONS_MINING_TOKEN"
```
- Python
```python
import os
import requests
response = requests.get(
"https://<my_api_endpoint>/api/v1/attachments/CjQSEIExTHEqtdntoxz2WtbZDNEiIIVqcP1Sfx2L4epyRQDasa1RSODvheQ3bvLhj3L-_81G",
headers={
"Authorization": "Bearer " + os.environ["COMMUNICATIONS_MINING_TOKEN"]
},
)
print(response.content)
```
- Response
```bash
<binary data>
```
# Attachments
## Get attachment content by reference
GET `/api/v1/attachments/<attachment_reference>`
Permissions required: **View sources**
- Bash
```bash
curl "https://<my_api_endpoint>/api/v1/attachments/CjQSEIExTHEqtdntoxz2WtbZDNEiIIVqcP1Sfx2L4epyRQDasa1RSODvheQ3bvLhj3L-_81G" \
-H "Authorization: Bearer $COMMUNICATIONS_MINING_TOKEN"
```
- Python
```python
import os
import requests
response = requests.get(
"https://<my_api_endpoint>/api/v1/attachments/CjQSEIExTHEqtdntoxz2WtbZDNEiIIVqcP1Sfx2L4epyRQDasa1RSODvheQ3bvLhj3L-_81G",
headers={
"Authorization": "Bearer " + os.environ["COMMUNICATIONS_MINING_TOKEN"]
},
)
print(response.content)
```
- Response
```bash
<binary data>
```
