- Introduction
- Setting up your account
- Balance
- Clusters
- Concept drift
- Coverage
- Datasets
- General fields
- Labels (predictions, confidence levels, label hierarchy, and label sentiment)
- Models
- Streams
- Model Rating
- Projects
- Precision
- Recall
- Annotated and unannotated messages
- Extraction Fields
- Sources
- Taxonomies
- Training
- True and false positive and negative predictions
- Validation
- Messages
- Access Control and Administration
- Manage sources and datasets
- Understanding the data structure and permissions
- Creating or deleting a data source in the GUI
- Uploading a CSV file into a source
- Preparing data for .CSV upload
- Creating a dataset
- Multilingual sources and datasets
- Enabling sentiment on a dataset
- Amending dataset settings
- Deleting a message
- Deleting a dataset
- Exporting a dataset
- Using Exchange integrations
- Model training and maintenance
- Understanding labels, general fields, and metadata
- Label hierarchy and best practices
- Comparing analytics and automation use cases
- Turning your objectives into labels
- Overview of the model training process
- Generative Annotation
- Dastaset status
- Model training and annotating best practice
- Training with label sentiment analysis enabled
- Training chat and calls data
- Understanding data requirements
- Train
- Introduction to Refine
- Precision and recall explained
- Precision and Recall
- How validation works
- Understanding and improving model performance
- Reasons for label low average precision
- Training using Check label and Missed label
- Training using Teach label (Refine)
- Training using Search (Refine)
- Understanding and increasing coverage
- Improving Balance and using Rebalance
- When to stop training your model
- Using general fields
- Generative extraction
- Using analytics and monitoring
- Automations and Communications Mining™
- Developer
- Exchange Integration with Azure service user
- Exchange Integration with Azure Application Authentication
- Exchange Integration with Azure Application Authentication and Graph
- Fetching data for Tableau with Python
- Elasticsearch integration
- Self-hosted Exchange integration
- UiPath® Automation Framework
- UiPath® Marketplace activities
- UiPath® official activities
- How machines learn to understand words: a guide to embeddings in NLP
- Prompt-based learning with Transformers
- Efficient Transformers II: knowledge distillation & fine-tuning
- Efficient Transformers I: attention mechanisms
- Deep hierarchical unsupervised intent modelling: getting value without training data
- Fixing annotating bias with Communications Mining™
- Active learning: better ML models in less time
- It's all in the numbers - assessing model performance with metrics
- Why model validation is important
- Comparing Communications Mining™ and Google AutoML for conversational data intelligence
- Licensing
- FAQs and more
Communications Mining user guide
This section describes how you can manage your account in Automation Cloud or how to manage your legacy access account.
This section contains information on how to manage your account when accessing the UiPath® IXP service through Automation Cloud.
Signing into your account
Once an administrator creates your user profile, log into Automation Cloud to access the platform. Then, select the IXP service from the toolbar, and access the service through single sign-on (SSO).
Signing out of your account
To sign out of the IXP service, select your user profile, and then select Sign out.
Modifying your account
Since your IXP account is linked as a service to a tenant, you can modify your account, for example, name change, remove account, and so on, from the Automation Cloud platform. For more details, check Managing user accounts in Automation Cloud.
Signing in
If you are signing into the Communications Mining™ platform for the first time, that is, activating your account, check the Getting set up as a Legacy user page for more details.
To access the platform as an existing user, browse your Communications Mining™ URL, and select Sign in.
If you have previously signed into the platform from the same device and browser, you will be redirected to a login screen similar to the one shown in the following screenshot:
If you are already signed in, select Go to [company name].reinfer.io to be redirected to the datasets page. Alternatively, you can directly browse the URL of [company name].reinfer.io.
If you are logged out but have signed in before, select Go to [company name].reinfer.io to be prompted to enter the following details:
- Username or email address
- Password - the password you created.
- 2FA code - the 6-digit code generated for your account in the Google Authenticator app. For details on the setup, check the official Google documentation.
After you enter your details, select Sign in.
The clock on your device might be out of sync. For troubleshooting instructions, check the official Google documentation.
Signing out
To sign out of the Communications Mining platform, select your user profile, and select Sign out.
Resetting your password or 2FA
Once you receive the password reset email, select the Reset Password button in the email.
Once you set your new password, you are prompted to set up again the Google two-factor authentication for your account. For more details, check Setting up the two-factor authentication.
Changing your password
To change the password for your account, proceed as follows
- Go to the My Account tab, in the Administration section of the Communications Mining™ platform.
- Enter your current password in the Change password field.
- Enter a new password in the next field.
- Enter again the new password in the next field to confirm it.
- Select Save.
