- Introduction
- Setting up your account
- Balance
- Clusters
- Concept drift
- Coverage
- Datasets
- General fields
- Labels (predictions, confidence levels, label hierarchy, and label sentiment)
- Models
- Streams
- Model Rating
- Projects
- Precision
- Recall
- Annotated and unannotated messages
- Extraction Fields
- Sources
- Taxonomies
- Training
- True and false positive and negative predictions
- Validation
- Messages
- Access Control and Administration
- Manage sources and datasets
- Understanding the data structure and permissions
- Creating or deleting a data source in the GUI
- Uploading a CSV file into a source
- Preparing data for .CSV upload
- Creating a dataset
- Multilingual sources and datasets
- Enabling sentiment on a dataset
- Amending dataset settings
- Deleting a message
- Deleting a dataset
- Exporting a dataset
- Using Exchange integrations
- Model training and maintenance
- Understanding labels, general fields, and metadata
- Label hierarchy and best practices
- Comparing analytics and automation use cases
- Turning your objectives into labels
- Overview of the model training process
- Generative Annotation
- Dastaset status
- Model training and annotating best practice
- Training with label sentiment analysis enabled
- Training chat and calls data
- Understanding data requirements
- Train
- Introduction to Refine
- Precision and recall explained
- Precision and Recall
- How validation works
- Understanding and improving model performance
- Reasons for label low average precision
- Training using Check label and Missed label
- Training using Teach label (Refine)
- Training using Search (Refine)
- Understanding and increasing coverage
- Improving Balance and using Rebalance
- When to stop training your model
- Using general fields
- Generative extraction
- Using analytics and monitoring
- Automations and Communications Mining™
- Developer
- Exchange Integration with Azure service user
- Exchange Integration with Azure Application Authentication
- Exchange Integration with Azure Application Authentication and Graph
- Fetching data for Tableau with Python
- Elasticsearch integration
- Self-hosted Exchange integration
- UiPath® Automation Framework
- UiPath® Marketplace activities
- UiPath® official activities
- How machines learn to understand words: a guide to embeddings in NLP
- Prompt-based learning with Transformers
- Efficient Transformers II: knowledge distillation & fine-tuning
- Efficient Transformers I: attention mechanisms
- Deep hierarchical unsupervised intent modelling: getting value without training data
- Fixing annotating bias with Communications Mining™
- Active learning: better ML models in less time
- It's all in the numbers - assessing model performance with metrics
- Why model validation is important
- Comparing Communications Mining™ and Google AutoML for conversational data intelligence
- Licensing
- FAQs and more
- Communications Mining™ migration to UiPath® IXP
Communications Mining user guide
- The Generative Extraction for unstructured and complex documents capability within IXP is currently in Private Preview.
- Nothing changes for Communications Mining activities users and API users.
Communications Mining users will be automatically migrated to the new UiPath® IXP service.
IXP combines the existing capabilities of Communications Mining™ with a new one: Generative Extraction for unstructured and complex documents.
With AI guardrails, enterprise-grade governance, and human in-the-loop, IXP provides fast, accurate, and scalable document and communication processing.
Generative Extraction for unstructured and complex documents is a new generative AI experience designed to process unstructured and high-complexity documents such as:
- Long documents with more than 100 pages
- Documents with varied and unpredictable structures
- Extended text fields
- Charts
- Tables
The Unstructured and complex documents feature reduces time-to-production by leveraging different large language models (LLMs) and techniques such as retrieval augmented generation, and in-context learning.
Additionally, Unstructured and complex documents provides a more configurable and flexible experience with controls for prompts, LLMs, and model settings.
- Legal services: employment agreements, operating agreements, investment agreements.
- Healthcare: physician statements, emergency room reports, patient referrals.
- Retail and eCommerce: refund requests, customer complaints, product catalogs.
- Financial services and banking: brokerage statements, loan applications, credit reports, mortgages.
- Insurance: insurance policies, claims, coverage denial letters.
- Manufacturing: change orders, product specifications, supply orders.
The Communications Mining service undergoes the following changes from March 17, 2025:
- Communications Mining will be accessible through the UiPath® IXP service-level navigation and homepage. The current Communications Mining homepage, that displayed the datasets page will be accessible through a tab in place of the original datasets page.
- The new role-based access control (RBAC) administration experience will enable access management for all capabilities of IXP.
- IXP will be managed by RBAC, which is similar to the currently previewed RBAC in Communications Mining. The migration timelines may be extended for some existing Automation Cloud tenants. For more details, check Role-based access control.
Existing Communications Mining users or their production models and automations will not experience disruptions. This is a rename of Communications Mining with a new homepage and additional capabilities.
The Communications Mining service URLs remain the same, with the same access management experience.
The goal is to make UiPath IXP intuitive and easy to use, which is why your feedback is critical in this journey. The launch of IXP and the new Generative Extraction for unstructured and complex documents feature aims to create new automation opportunities and further extend end-to-end automation into previously untapped areas.
To learn more about the IXP release in Private Preview, check the UiPath Insider Program.
For any questions, or if you require an in-depth walkthrough of these updates, reach out to your account manager.
