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Communications Mining is now part of UiPath IXP. Check the Introduction in the Overview Guide for more details.
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Communications Mining user guide

Last updated Aug 1, 2025

Exporting a dataset

Note: You must have assigned the Dataset - Export permission as an Automation Cloud™ user, or the Export datasets permission as a legacy user.

You can export the messages and associated label predictions directly from the GUI as a CSV file.

If you have the Dataset - Export (Automation Cloud) or Export datasets (legacy) permission, you can export the entire dataset, or a subset based on filters. Otherwise, you can only download the current page of messages in the Explore tab.

Exporting data from the platform

  1. Navigate to the Explore tab.
  2. Select the export button as shown in the following image:



  3. Select one of the following options:
    • Just this page - Exports only the current page of messages.
    • All matching messages - Exports all messages that match the current filters that you have applied in the Explore tab. For example, a given time period, or a metadata property such as NPS score greater than > 8.

    If you apply a label filter, this acts as a sort order for the messages in the CSV download. The messages are ordered by the confidence score of the selected label that applies to that message.

  4. Once your select the export option, Just this page or All matching messages, the platform triggers triggers a CSV download of your data.

  • Exporting data from the platform

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