ixp
latest
false
- Introduction
- Setting up your account
- Balance
- Clusters
- Concept drift
- Coverage
- Datasets
- General fields
- Labels (predictions, confidence levels, label hierarchy, and label sentiment)
- Models
- Streams
- Model Rating
- Projects
- Precision
- Recall
- Annotated and unannotated messages
- Extraction Fields
- Sources
- Taxonomies
- Training
- True and false positive and negative predictions
- Validation
- Messages
- Access Control and Administration
- Manage sources and datasets
- Understanding the data structure and permissions
- Creating or deleting a data source in the GUI
- Uploading a CSV file into a source
- Preparing data for .CSV upload
- Creating a dataset
- Multilingual sources and datasets
- Enabling sentiment on a dataset
- Amending dataset settings
- Deleting a message
- Deleting a dataset
- Exporting a dataset
- Using Exchange integrations
- Model training and maintenance
- Understanding labels, general fields, and metadata
- Label hierarchy and best practices
- Taxonomy design best practice
- Defining taxonomy objectives
- Building the taxonomy structure
- Importing the taxonomy
- Comparing analytics and automation use cases
- Turning your objectives into labels
- Overview of the model training process
- Generative Annotation
- Dastaset status
- Model training and annotating best practice
- Training with label sentiment analysis enabled
- Training chat and calls data
- Understanding data requirements
- Train
- Introduction to Refine
- Precision and recall explained
- Precision and Recall
- How validation works
- Understanding and improving model performance
- Reasons for label low average precision
- Training using Check label and Missed label
- Training using Teach label (Refine)
- Training using Search (Refine)
- Understanding and increasing coverage
- Improving Balance and using Rebalance
- When to stop training your model
- Using general fields
- Generative extraction
- Using analytics and monitoring
- Automations and Communications Mining™
- Developer
- Exchange Integration with Azure service user
- Exchange Integration with Azure Application Authentication
- Exchange Integration with Azure Application Authentication and Graph
- Fetching data for Tableau with Python
- Elasticsearch integration
- Self-hosted Exchange integration
- UiPath® Automation Framework
- UiPath® Marketplace activities
- UiPath® official activities
- How machines learn to understand words: a guide to embeddings in NLP
- Prompt-based learning with Transformers
- Efficient Transformers II: knowledge distillation & fine-tuning
- Efficient Transformers I: attention mechanisms
- Deep hierarchical unsupervised intent modelling: getting value without training data
- Fixing annotating bias with Communications Mining™
- Active learning: better ML models in less time
- It's all in the numbers - assessing model performance with metrics
- Why model validation is important
- Comparing Communications Mining™ and Google AutoML for conversational data intelligence
- Licensing
- FAQs and more
Important :
Communications Mining is now part of UiPath IXP. Check the Introduction in the Overview Guide for more details.
Communications Mining user guide
Last updated Aug 1, 2025
Importing the taxonomy
You can upload your taxonomy of labels to the Communications Mining™ platform from a spreadsheet. Uploading your taxonomy from a spreadsheet automatically imports all the labels without having to manually add them during model training.
To import your taxonomy from a spreadsheet, follow these steps:
- Select Settings on the navigation bar, then Taxonomy and Labels and extraction fields.
- Select the drop-down arrow next to the New label button.
- Select Import from spreadsheet from the drop-down list.
- Copy-paste your labels (Parent label > Child label format) and their descriptions (if available) from your spreadsheet.
- Select Import.
Note: It is highly recommended to add label descriptions to your labels to ensure annotating consistency. Adding label descriptions
is particularly helpful if you have several people training the model.
To import your taxonomy from another dataset, follow these steps:
- Select the drop-down arrow next to the New label button.
- Select Import from dataset from the drop-down list.
- Select a dataset name from the drop-down list.
- Select Import.
Note: This copies labels and descriptions only from an existing dataset. To copy an entire dataset, including annotations and sources,
select Duplicate from the dataset options in the Datasets page.
Manually imported or created labels in the taxonomy view
