process-mining
2021.10
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Process Mining
Automation CloudAutomation Cloud Public SectorAutomation SuiteStandalone
Last updated Sep 2, 2024

Order-to-Cash Reference models

Introduction

The SAP Order-to-Cash Connector for AppOne contains two standard reference models that describe the happy path of the process, the Main process and the Down payment request process.

The existing processes can be verified against these predefined reference models.

In AppOne reference models can be viewed in the Conformance - Reference model dashboard.

Note: The reference models represent the process executions in which only one document is created per type, i.e., one sales order item, one delivery item, etc.

Activities in the Reference model

Below is an overview of the activities that are taken into account in the reference models.

Reference model

Activitites

Main process

Create SO item

Create delivery item

Post goods issue

Create invoice item

Create accounting document

Receive payment

Down payment request

Create SO item

Create down payment request item

Create accounting document

Receive payment

Create delivery item

Post goods issue

Create invoice item

Create invoice item*

Create accounting document

Receive payment

* The Create invoice item activity is executed twice in the process where a down payment request is involved.

  • Introduction
  • Activities in the Reference model

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