- Release notes
- Getting started
- Installation
- Configuration
- Integrations
- Authentication
- Working with Apps and Discovery Accelerators
- AppOne menus and dashboards
- AppOne setup
- TemplateOne 1.0.0 menus and dashboards
- TemplateOne 1.0.0 setup
- TemplateOne menus and fashboards
- TemplateOne 2021.4.0 setup
- Purchase to Pay Discovery Accelerator menus and dashboards
- Purchase to Pay Discovery Accelerator Setup
- Order to Cash Discovery Accelerator menus and dashboards
- Order to Cash Discovery Accelerator Setup
- Basic Connector for AppOne
- SAP Connectors
- Introduction to SAP Connector
- SAP input
- Checking the data in the SAP Connector
- Adding process specific tags to the SAP Connector for AppOne
- Adding process specific Due dates to the SAP Connector for AppOne
- Adding automation estimates to the SAP Connector for AppOne
- Adding attributes to the SAP Connector for AppOne
- Adding activities to the SAP Connector for AppOne
- Adding entities to the SAP Connector for AppOne
- SAP Order to Cash Connector for AppOne
- SAP Purchase to Pay Connector for AppOne
- SAP Connector for Purchase to Pay Discovery Accelerator
- SAP Connector for Order-to-Cash Discovery Accelerator
- Superadmin
- Dashboards and charts
- Tables and table items
- Application integrity
- How to ....
- Working with SQL connectors
- Introduction to SQL connectors
- Setting up a SQL connector
- CData Sync extractions
- Running a SQL connector
- Editing transformations
- Releasing a SQL Connector
- Scheduling data extraction
- Structure of transformations
- Using SQL connectors for released apps
- Generating a cache with scripts
- Setting up a local test environment
- Separate development and production environments
- Useful resources
Conformance - Root Cause Analysis
The Conformance – Root cause analysis dashboard supports you to determine the specific root causes of deviations from the desired process.
Root cause analysis can be used to analyze the behavior of cases, in particular unwanted behavior.
In the Conformance – Root cause analysis dashboard you can compare the occurrence of cases with a certain behavior relatively to a reference set of cases. The set of Reference cases is defined based on the Case end and Case status filters. Within this set of cases, you can select the behavior that you want to analyze. For example, cases with a certain tag. This selection is called the Selected cases.
The Conformance - Root cause analysis dashboard enables you to compare a set of cases selected by using a specific filter setting with the reference set of cases that is defined by the Case end and Case status filters. For the attribute selected in the dashboard a comparison of the absolute and relative frequency of the attribute value within the selected cases and the reference cases is displayed.
The Influence is the deviation from the Reference %. The Reference % is calculated as the percentage of Selected cases in the Reference cases. A large deviation from the Reference % indicates a possible high influence on the selection.
To perform a root cause analysis first define what you want to analyze. Then add user filters to define the Selected cases for the analysis. See animation below for an example root cause analysis based on tag Multiple finale checks done.
In the above example, 22% of the Reference cases have the Tag Multiple finale checks done. Cases that show a large deviation from the Reference % of 22% indicate a possible high influence. In the example, 46% of the cases with Case type Preferred supplier have the Tag Multiple finale checks done. This deviation of +24% indicates a possible influence and you may want to analyze these type of cases to prevent the occurrence of this tag in the future.
Follow this step to display detail information on the root cause analysis.
|
Step |
Action |
|---|---|
|
1 |
Click on the Information icon in the upper-right corner of the Conformance - Root cause analysis dashboard. |
A popup window is displayed containing detailed information on the data actually displayed in the Conformance - Root cause analysis dashboard. See illustration below.
