Search Tickets

Description

Search for tickets using a search query.

Project compatibility

Windows | Cross-platform

Configuration

Connection ID - The connection established in Integration Service. Access the dropdown menu to choose, add, or manage connections.
Query - Enter your desired query. For example, you can search for open high-priority tickets assigned to a user with certain parameters: priority=High&status=Open&assigneeId=1326690000064001. This field supports String type input.

Manage Properties

Use the Manage Properties wizard to configure or use any of the object's standard or custom fields. You can select fields to add them to the activity canvas. The added standard or custom fields are available in the Properties panel (in Studio Desktop) or under Show additional properties (in Studio Web).