Integration Service Activities

Last updated Feb 28, 2025

Create Incident Task

Create an incident task to communicate with and request work from assignment groups other than the one that is mentioned for the incident.

Connection - The connection established in Integration Service. Access the dropdown menu to choose, add, or manage connections. This field supports String type input.
Assigned to - The person primarily responsible for working on this task.
Assignment group - The group that is primarily responsible for working on this task. If left blank, the task is automatically assigned.
Description - The detailed explanation of the task
Incident - Start typing the incident number to find the incident
Priority - The sequence in which an incident or problem needs to be resolved, based on impact and urgency.
Short description - Describes the impacted behavior of this task.
State - The status of the task.
Use Manage Properties to select additional fields for the current activity.