Create Incident

• Connection ID - The connection established in Integration Service. Access the dropdown menu to choose, add, or manage connections.

• From - The email address of a valid user associated with the account making the request. Select an email from the available drop-down list. This field supports String type input.
• Service - The service ID associated with the incident. Select an ID from the available drop-down list. This field supports String type input.
• Title - The name or summary of the incident. This field supports String type input.
• Details - Detailed information about the incident. This field supports String type input.
• Priority - The unique ID for the priority level of the incident, ranging from P1 to P5. Select an ID from the available drop-down list. This field supports String type input.
• Urgency - The level of urgency assigned to the incident: High or Low.
• Assignees - An array of users assigned to the incident. This field supports String type input.

Manage Properties

Additional properties

• Conference number - The phone number to dial into the conference bridge. This field supports String type input.
• Conference URL - The web address to join the conference bridge. This field supports String type input.

Output

• Incidents - Automatically generated output variable.
• Incident ID - Unique identifier for the incident. Automatically generated output variable.