- Introduction to UiPath Maestro™
- Getting started
- Maestro landing page
- Process modeling
- Process implementation
- Process operations
- Process monitoring
- Process optimization
- Licensing
- Reference information

Maestro user guide
Target users and stakeholders
linkMaestro supports a wide range of users and stakeholders across the automation journey. From automation and AI leaders to process owners and IT executives, each group benefits from Maestro’s ability to model, orchestrate, and optimize complex workflows. The following sections outline their roles and how Maestro helps them achieve their business outcomes.
Automation and AI leaders
linkThis persona is responsible for designing, executing, and continuously improving complex business processes across departments. They are deeply involved in process modeling, decision logic, workflow execution, and performance optimization. Their goal is to ensure that business operations are scalable, auditable, and efficient—leveraging automation, AI agents, and human input as needed.
How UiPath Maestro supports this persona
- Manage the process lifecycle end-to-end
Maestro enables the persona to model, implement, operate, monitor, and optimize long-running business processes from start to finish. This includes full lifecycle governance—helping them maintain control, visibility, and compliance throughout.
- Execute processes with a hybrid workforce
Maestro allows seamless orchestration across AI agents, RPA robots, and human participants. The persona can integrate decision logic and business rules to ensure consistent, rule-based execution—even in complex workflows involving multiple systems and actors.
- Improve processes over time
With integrated process intelligence, Maestro provides actionable insights into workflow performance. The persona can monitor KPIs, detect inefficiencies, and make data-driven improvements—enabling continuous optimization and better business outcomes.
Business process owners
linkThis persona is responsible for designing, implementing, and optimizing intelligent workflows that combine AI, automation, and human collaboration. This individual is focused on securely integrating AI into business processes, orchestrating complex workflows across multiple agents, and ensuring measurable outcomes from automation initiatives.
How UiPath Maestro supports this persona
- Design secure agentic workflows - Process Modeling
Maestro empowers the persona to build secure, enterprise-grade workflows that integrate AI agents with existing processes. It offers visual tools and governance features to ensure AI is deployed responsibly, with compliance and control built in from the start.
- Orchestrate an AI-enabled workforce - Process
Implementation
The persona can use Maestro to coordinate AI agents, RPA bots, and humans in a unified workflow. Maestro ensures smooth handoffs, real-time decisioning, and end-to-end process visibility—ideal for managing complex, hybrid workflows.
- Measure and improve agent impact - Process Optimization &
Monitoring
Maestro provides the analytics this persona needs to track agent performance, optimize outcomes, and demonstrate ROI. Built-in dashboards and monitoring tools help assess how each element—AI, automation, or human input—contributes to process efficiency.
IT leaders
linkThis persona is responsible for setting the strategic direction for automation and AI adoption at scale within the organization. They prioritize platform unification, AI governance, and data-driven decision-making to ensure that automation initiatives align with enterprise goals, reduce risk, and deliver measurable ROI. Their focus is on simplifying technology stacks, enforcing policy, and tracking performance outcomes across business units.
How UiPath Maestro supports this persona
- Reduce complexity
Maestro consolidates process modeling, orchestration, AI agent management, and process intelligence into a single unified platform. This reduces tool sprawl, simplifies integration, and streamlines vendor and technology management—helping the persona minimize operational overhead.
- Scale AI with trust
Maestro empowers the persona to apply business rules and DMN-based guardrails directly into workflows. This ensures compliant, transparent AI execution, full observability, and centralized AI operations with robust governance—critical for scaling AI responsibly.
- Lead with data
Through embedded process intelligence, Maestro enables continuous monitoring of automation performance and business outcomes. The persona can rely on real-time KPIs and ROI metrics to justify investments, optimize operations, and make informed strategic decisions.