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Maestro Orchestrate user guide
- Introduction
- Getting started
- Build on any canvas
- Build with Case
- Reference
- Defining case keys (system vs. external)
- Establishing task I/O and write-back contracts
- Modeling primary and secondary stages
- Triggering a case from Data Fabric
- Implementing stage-level personas and permissions
- Setting SLAs and automated escalation rules
- Configuring a rework loop (re-entry)
- Configuring and testing the Case Manager Agent (preview)
- Build with Flow
- Build with BPMN
- Operating
- Monitoring
- Optimizing
- Reference information
Maestro Case
Call a Maestro Case, long-running work about one situation such as a claim, as a step in a workflow.
Maestro Case calls a case from a workflow. A case is long-running work about one situation, such as an insurance claim or a refund decision. It holds the data, rules, tasks, and history needed to reach an auditable outcome. Cases are built on the Case canvas.
Add a case
- Select Add node > Maestro Case.
- Pick the case:
- In this solution lists cases in the same solution as the workflow.
- Published lists cases deployed in your organization.
Introduction to Maestro Case describes cases.
Next steps
- BPMN process: call a Maestro BPMN process.