- Introduction
- Getting started
- Build on any canvas
- Build with Case
- Reference
- Defining case keys (system vs. external)
- Establishing task I/O and write-back contracts
- Modeling primary and secondary stages
- Triggering a case from Data Fabric
- Implementing stage-level personas and permissions
- Setting SLAs and automated escalation rules
- Configuring a rework loop (re-entry)
- Configuring and testing the Case Manager Agent (preview)
- Build with Flow
- Build with BPMN
- Operating
- Monitoring
- Optimizing
- Reference information
Licensing – Flex Plan
Maestro Orchestrate licensing under the Flex Plan, covering feature access by plan tier, Agent Units consumption, and user license requirements.
This page describes Maestro Orchestrate licensing under the Flex Plan model.
Under the Flex Plan, feature access depends on the assigned plan tier and user license.
Platform tiers (Flex Plan)
| Feature | Standard | Advanced |
|---|---|---|
| Process modeling | ✅ | ✅ |
| Process implementation | ✅ | ✅ |
| Process operations | ✅ | ✅ |
| Process monitoring | ✅ | ✅ |
| Process optimization | ✅ | ✅ |
| Process simulations | ❌ | ✅ |
User rights (Flex Plan)
| Feature | Unlicensed | Basic | Action Center | Process Mining Business User | Attended User | Citizen Developer | Automation Developer |
|---|---|---|---|---|---|---|---|
| Process modeling | ✅ | ✅ | ✅ | ✅ | ✅ | ✅ | ✅ |
| Process implementation | ❌ | ✅* | ❌ | ❌ | ✅ | ✅ | ✅ |
| Process operations | ❌ | ❌ | ❌ | ❌ | ✅ | ✅ | ✅ |
| Process monitoring | ❌ | ❌ | ❌ | ❌ | ✅ | ✅ | ✅ |
| Process optimization | ❌ | ❌ | ❌ | ✅ | ❌ | ❌ | ✅ |
| Process simulation | ❌ | ❌ | ❌ | ✅ | ❌ | ❌ | ✅ |
* Personal use only.
Unlicensed and Express user access
With Flow, Unlicensed and Express users have access to Action Center, to build and test human-in-the-loop workflows.
Consumption logic (Flex Plan)
Maestro Orchestrate consumes Agent Units based on usage.
| Activity | Metering unit | Agent Units consumed |
|---|---|---|
| Maestro Orchestrate (Case, Flow, BPMN): instance orchestrated | Process instance | 5 |
| Maestro Orchestrate: Business rule executed | Business rule executed | 1 |
Maestro Orchestrate covers Case, Flow, and BPMN processes, which all consume at the Maestro Orchestrate rate, with no included allowance.
A debug run does not consume Agent Units for process execution. Any services the debug run calls, such as AI agents or document processing, consume their own units as usual.
For general licensing information, refer to the Automation Cloud admin guide.