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- Overview
- Process modeling
- BPMN
- Process implementation
- Process operations
- Process monitoring
- Process optimization
- Reference information
- Downloads
- Known issues
- Unified pricing
- Flex plan
Maestro user guide
Last updated Jul 8, 2025
Flex plan
Note: The licensing information on this page applies to you if you are
on Flex plan. If you are on Unified Pricing, refer to the Unified Pricing
licensing page.
To use Maestro, you need a combination of three license types:
| License type | Description |
|---|---|
| Platform license | Grants access to Maestro services and features within Automation Cloud. |
| User license | Assigns specific roles and permissions to users interacting with Maestro. |
| Consumption license | Covers usage-based activities such as process executions and simulation runs within Maestro. |
Detail Platform license inclusions
| Feature | Standard tier | Enterprise tier |
|---|---|---|
| Access to Maestro | ||
| Process Optimization application | ||
| Real-time monitoring and alerting | ||
| Process simulations |
The following table provides a list of licenses that give you access to Maestro, and the entitlements enabled by them.
User feature availability according to user license
| Entitlement | Unlicensed | Basic | Action Center | Process Mining Business User | Attended User | Citizen Developer | Automation Developer |
|---|---|---|---|---|---|---|---|
| Access Maestro web-based BPMN modeler | |||||||
| Develop and run processes for personal use | |||||||
| Develop processes for organizational use | |||||||
| Access to Action Center (tasks/forms) | |||||||
| View dashboards and KPIs (Process Optimization) | Yes | ||||||
| Edit dashboards and configure KPIs | |||||||
| Publish automations to Orchestrator | Personal folder only | ||||||
| Access Maestro live instance management | |||||||
| Run attended automations (via Assistant) | |||||||
| Develop in Process Mining (data modeling, insights) |
For general information about licensing, refer to About licensing in the Automation Cloud guide.
Maestro consumes Agent Units each time a process runs, and for each decision table
executed.
| Feature | Metering unit | Agent Units consumed |
|---|---|---|
| Process execution | Process instance | 5 |
| Decision table execution | Decision table executed | 1 |
For general licensing information, refer to the Automation Cloud admin guide.
