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- Release Notes Cloud Insights
- Getting Started
- Access and Permissions
- Notifications
- Interacting with Insights
- Action Center Integration
- Automation Hub Integration
- Autopilot integration
- Document Understanding Integration
- License monitoring integrations
- Maestro Integration
- Test Manager Integration
- Real-time Monitoring
- Real Time Data Export
- Troubleshooting
Insights
Last updated May 2, 2025
Insights licensing
This page provides information about Insights licensing.
Note: The information in this section applies to you if you opted for
the Unified Pricing licensing model.
The following table describe the available features in Insights depending on the chosen Platform tier:
| Feature | Basic | Standard | Enterprise | Application Test Standard | Application Test Enterprise |
|---|---|---|---|---|---|
| Data Retention | 2 years | 2 years | 5 years | 2 years | 5 years |
| Read-only Insights | Yes | Yes | Yes | Yes | Yes |
| Custom reports | No | Yes | Yes | Yes | Yes |
| Real-time monitoring and alerting | No | Yes | Yes | Yes | Yes |
Note:
By default, the number of Designer users is limited to 10. If you want to add more than 10 Designer users, you can purchase additional user licenses. If you have Plus, Pro, App Tester, or App Test Developer licenses and want more user licenses allocated, create a licensing support ticket to get this allocation.
The following table describes which user licenses provide access to Insights:
| Feature | Unlicensed | Express | Basic | Plus | Pro | App Tester | App Test Developer |
|---|---|---|---|---|---|---|---|
| View | Yes | Yes | Yes | Yes | Yes | Yes | Yes |
| Develop custom dashboards | No | No | No | Yes | Yes | Yes | Yes |
