- Overview
- Requirements
- Recommended: Deployment templates
- Manual: Preparing the installation
- Manual: Preparing the installation
- Step 1: Configuring the OCI-compliant registry for offline installations
- Step 2: Configuring the external objectstore
- Step 3: Configuring High Availability Add-on
- Step 4: Configuring SQL databases
- Step 5: Configuring the load balancer
- Step 6: Configuring the DNS
- Step 7: Configuring the disks
- Step 8: Configuring kernel and OS level settings
- Step 9: Configuring the node ports
- Step 10: Applying miscellaneous settings
- Step 12: Validating and installing the required RPM packages
- Cluster_config.json Sample
- General configuration
- Profile configuration
- Certificate configuration
- Database configuration
- External Objectstore configuration
- Pre-signed URL configuration
- ArgoCD configuration
- External OCI-compliant registry configuration
- Disaster recovery: Active/Passive and Active/Active configurations
- High Availability Add-on configuration
- Orchestrator-specific configuration
- Insights-specific configuration
- Process Mining-specific configuration
- Document Understanding-specific configuration
- Automation Suite Robots-specific configuration
- AI Center-specific configuration
- Monitoring configuration
- Optional: Configuring the proxy server
- Optional: Enabling resilience to zonal failures in a multi-node HA-ready production cluster
- Optional: Passing custom resolv.conf
- Optional: Increasing fault tolerance
- Adding a dedicated agent node with GPU support
- Adding a dedicated agent Node for Task Mining
- Connecting Task Mining application
- Adding a Dedicated Agent Node for Automation Suite Robots
- Step 15: Configuring the temporary Docker registry for offline installations
- Step 16: Validating the prerequisites for the installation
- Manual: Performing the installation
- Post-installation
- Cluster administration
- Managing products
- Getting Started with the Cluster Administration portal
- Migrating objectstore from persistent volume to raw disks
- Migrating from in-cluster to external High Availability Add-on
- Migrating data between objectstores
- Migrating in-cluster objectstore to external objectstore
- Migrating to an external OCI-compliant registry
- Switching to the secondary cluster manually in an Active/Passive setup
- Disaster Recovery: Performing post-installation operations
- Converting an existing installation to multi-site setup
- Guidelines on upgrading an Active/Passive or Active/Active deployment
- Guidelines on backing up and restoring an Active/Passive or Active/Active deployment
- Scaling a single-node (evaluation) deployment to a multi-node (HA) deployment
- Monitoring and alerting
- Migration and upgrade
- Migrating standalone products to Automation Suite
- Step 1: Restoring the standalone product database
- Step 2: Updating the schema of the restored product database
- Step 3: Moving the Identity organization data from standalone to Automation Suite
- Step 4: Backing up the platform database in Automation Suite
- Step 5: Merging organizations in Automation Suite
- Step 6: Updating the migrated product connection strings
- Step 7: Migrating standalone Orchestrator
- Step 8: Migrating standalone Insights
- Step 9: Deleting the default tenant
- Performing a single tenant migration
- Migrating between Automation Suite clusters
- Upgrading Automation Suite
- Downloading the installation packages and getting all the files on the first server node
- Retrieving the latest applied configuration from the cluster
- Updating the cluster configuration
- Configuring the OCI-compliant registry for offline installations
- Executing the upgrade
- Performing post-upgrade operations
- Product-specific configuration
- Best practices and maintenance
- Troubleshooting
- How to troubleshoot services during installation
- How to uninstall the cluster
- How to clean up offline artifacts to improve disk space
- How to clear Redis data
- How to enable Istio logging
- How to manually clean up logs
- How to clean up old logs stored in the sf-logs bucket
- How to disable streaming logs for AI Center
- How to debug failed Automation Suite installations
- How to delete images from the old installer after upgrade
- How to disable TX checksum offloading
- How to manually set the ArgoCD log level to Info
- How to expand AI Center storage
- How to generate the encoded pull_secret_value for external registries
- How to address weak ciphers in TLS 1.2
- How to check the TLS version
- How to work with certificates
- How to schedule Ceph backup and restore data
- How to clean up unused Docker images from registry pods
- Unable to run an offline installation on RHEL 8.4 OS
- Error in downloading the bundle
- Offline installation fails because of missing binary
- Certificate issue in offline installation
- SQL connection string validation error
- Prerequisite check for selinux iscsid module fails
- Azure disk not marked as SSD
- Failure after certificate update
- Antivirus causes installation issues
- Automation Suite not working after OS upgrade
- Automation Suite requires backlog_wait_time to be set to 0
- Volume unable to mount due to not being ready for workloads
- Support bundle log collection failure
- Temporary registry installation fails on RHEL 8.9
- Data loss when reinstalling or upgrading Insights following Automation Suite upgrade
- Unable to access Automation Hub following upgrade to Automation Suite 2024.10.0
- Single-node upgrade fails at the fabric stage
- Upgrade fails due to unhealthy Ceph
- RKE2 not getting started due to space issue
- Volume unable to mount and remains in attach/detach loop state
- Upgrade fails due to classic objects in the Orchestrator database
- Ceph cluster found in a degraded state after side-by-side upgrade
- Unhealthy Insights component causes the migration to fail
- Service upgrade fails for Apps
- In-place upgrade timeouts
- Docker registry migration stuck in PVC deletion stage
- AI Center provisioning failure after upgrading to 2023.10 or later
- Upgrade fails in offline environments
- SQL validation fails during upgrade
- snapshot-controller-crds pod in CrashLoopBackOff state after upgrade
- Upgrade fails due to overridden Insights PVC sizes
- Failure to upgrade to Automation Suite 2024.10.1
- Upgrade fails due to Velero migration issue
- Setting a timeout interval for the management portals
- Authentication not working after migration
- Kinit: Cannot find KDC for realm <AD Domain> while getting initial credentials
- Kinit: Keytab contains no suitable keys for *** while getting initial credentials
- GSSAPI operation failed due to invalid status code
- Alarm received for failed Kerberos-tgt-update job
- SSPI provider: Server not found in Kerberos database
- Login failed for AD user due to disabled account
- ArgoCD login failed
- Update the underlying directory connections
- Robot cannot connect to an Automation Suite Orchestrator instance
- Partial failure to restore backup in Automation Suite 2024.10.0
- Failure to get the sandbox image
- Pods not showing in ArgoCD UI
- Redis probe failure
- RKE2 server fails to start
- Secret not found in UiPath namespace
- ArgoCD goes into progressing state after first installation
- MongoDB pods in CrashLoopBackOff or pending PVC provisioning after deletion
- Pods stuck in Init:0/X
- Missing Ceph-rook metrics from monitoring dashboards
- Mismatch in reported errors during diagnostic health checks
- Running High Availability with Process Mining
- Process Mining ingestion failed when logged in using Kerberos
- After Disaster Recovery Dapr is not working properly for Process Mining
- Unable to connect to AutomationSuite_ProcessMining_Warehouse database using a pyodbc format connection string
- Airflow installation fails with sqlalchemy.exc.ArgumentError: Could not parse rfc1738 URL from string ''
- How to add an IP table rule to use SQL Server port 1433
- Automation Suite certificate is not trusted from the server where CData Sync is running
- Running the diagnostics tool
- Using the Automation Suite support bundle
- Exploring Logs
- Exploring summarized telemetry

Automation Suite on Linux installation guide
Step 5: Configuring the load balancer
A load balancer is mandatory for the multi-node HA-ready production setup.
x-forwarded-for
header to the request it sends to the server. This header includes the original client's IP address. The server can then
read this header to retrieve the client's IP address.
Automation Suite supports two types of configuration for the load balancer, as shown in the following sections.
You can configure the load balancer to use session persistence or sticky sessions, but it is not a requirement.
Currently, Automation Suite supports only a Layer 4 (network layer) load balancer.
The load balancer does not support TLS encryption and termination. For effective service operation, make sure to configure your load balancer to facilitate traffic pass-through.
If you are using the Azure Internal Load Balancer (LB) for deployments, you can encounter issues with the calls from the backend Virtual Machine (VM) to the LB frontend IP. The issues occur due to source IP and MAC address mismatch of the network packet. This prevents the recipient from working out the correct response path, resulting in the failure of calls from the VM to the LB. For more details, see Azure Load Balancer Components limitations and Backend Traffic Troubleshooting.
This is the recommended configuration for the load balancer.
You must create three backend pools that meet the following requirements:
-
Server Pool
- Consists of all the server nodes.
- There must not be any agent nodes in the Server Pool.
-
Node Pool
-
Consists of all the server nodes and non-specialized agent nodes. Specialized agent nodes include
task-mining
,gpu
, andasrobots
.
-
-
Temporary Registry Pool
-
Consists only of the server node where the Temporary Registry is installed.
Note:The Temporary Registry Pool is used only during the Automation Suite installation, node joining, and upgrade procedures. After you complete the procedures, you can close the Temporary Registry Pool.
-
Probe |
Protocol |
Port |
Interval |
Re-entry threshold |
Associate pool |
---|---|---|---|---|---|
|
TCP |
|
15 sec |
2 |
Node Pool |
|
TCP |
|
15 sec |
2 |
Server Pool |
Refer to the following illustration for more details on the configuration:
Ensure you have the following ports enabled on your firewall for the source of load balancer:
Port |
Protocol |
Purpose |
Traffic forwarding |
Health probe |
---|---|---|---|---|
|
TCP |
For HTTPS (accessing Automation Suite). |
Traffic on this port must be forwarded to Node Pool. |
|
30070 1 |
TCP |
For accessing the temporary registry during installation and upgrade using HTTP. |
Traffic on this port must be forwarded to the Temporary Registry Pool. |
N/A |
|
TCP |
For accessing Kube API using HTTPS; required for node joining. |
Traffic on this port should be forwarded to Server Pool. |
|
|
TCP |
For accessing Kube API using HTTPS; required for node joining. |
Traffic on this port should be forwarded to Server Pool. |
|
30070
on the load balancer and the server node on which you plan to install the temporary docker registry.
We recommend not exposing any ports except for the HTTPS one outside the cluster. Run your nodes behind a firewall / security group.
If you have a firewall set up on the network, make sure that it has these ports open to allow traffic.
This configuration does not have resilience to nodes going down during installation.
If the primary server is down or deleted, cluster configuration needs to be updated.
FQDN of the primary server needs to be remapped to a different machine in the cluster that is available.
Ensure that you have the following ports enabled on your firewall for the source of load balancer:
Port |
Protocol |
Purpose |
Traffic forwarding |
---|---|---|---|
|
TCP |
For HTTPS (accessing Automation Suite). |
Traffic on this port should be forwarded to the Node Pool. |