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- 简介
- 入门指南
- 流程建模
- 流程实施
- 流程运营
- 流程监控
- 流程优化
- 参考信息
重要 :
新发布内容的本地化可能需要 1-2 周的时间才能完成。
Maestro 用户指南
上次更新日期 2025年11月14日
Use when
- A task may fail and needs manual handling at the same point.
- Retry is not desired; recovery replaces reattempt.
Pattern with simple words
- Start.
- Service task: Process transaction, with an interrupting error boundary.
- On error: User task Handle manually. End Resolved.
- Normal path: Process transaction completes. End Completed.
Note: Recovery happens at the point of failure.
Other scenarios
- Finance: Invoice posting failure routes to manual entry.
- Healthcare: Insurance verification failure triggers manual follow‑up.
- Manufacturing: Automated QC failure triggers manual inspection.
- Retail: Online order submission failure routes to an agent.
- Telecom: Activation failure dispatches a field technician.
Use when
- Temporary issues often resolve on retry.
- You want a fixed retry count before escalation.
Pattern in simple words
- Start.
- Service task: Sync data, with an interrupting error boundary.
- On error: Loop back to retry up to a defined maximum. If still failing, User task Escalate issue. End Escalated.
- Normal path: Sync data completes. End Synced.
Note: Limit retries and log each attempt.
Other scenarios
- Finance: Payment gateway retry before manual billing.
- Healthcare: Lab data transfer retry before escalation.
- Manufacturing: Calibration retry before technician review.
- Retail: Supplier API retry before manual purchase order.
- Telecom: Provisioning retry before technician dispatch.
Use when
- An optional automated step might fail.
- The process can continue manually without blocking completion.
Pattern in simple words
-
Start.
-
Service task: Automated quality check, with an interrupting error boundary.
-
On error: User task Manual inspection. End Checked.
-
Normal path: Automated quality check completes. End Checked.
Note: Manual fallback preserves completion.
Other scenarios
- Finance: Automatic report generation fails; produce a manual report.
- Healthcare: Insurance lookup fails; run a manual query.
- Retail: Product sync fails; update the catalog manually.
- Manufacturing: Scheduler fails; create jobs manually.
- Public sector: Automatic verification fails; perform manual review.
