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Important :
Communications Mining is now part of UiPath IXP. Check the User Guide Introduction for more details.
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Communications Mining User Guide

Last updated Jul 3, 2025

Flex Plan

Important: The licensing information on this page applies to you if you are on Flex. If you are on Unified Pricing, refer to the Communications Mining™ Unified Pricing.

Platform plans

The following table shows the features available in Communications Mining, within IXP, based on the Platform plan:

FeatureFeature descriptionBasic TrialStandard Trial

Enterprise Trial

BasicStandardEnterprise
Communications Data (Communications Mining™)Access to Communications Mining capabilities, except for CMEK.NoNo

Yes

NoNoYes
Customer Managed Encryption Key (CMEK) through multi-tenant and dedicated storageDedicated Communications Mining storage, or tenant for customer, that enables CMEK.
Note: You must submit a request to enable this feature. For more details, contact your Sales representative.
NoNo

By request

NoNoBy request
*The Basic+ plan enhances the Basic plan by including additional features.

Metering and charging logic (Flex)

Measuring consumption

Communications Mining™ utilization is measured based on the consumption rate of units.

Consuming units

In Communications Mining, units are consumed when data is uploaded to the platform, at a rate of 1 AI Unit per upload, as follows:

  • Per created message, for example, a comment in the API, such as an email.
  • Per updated message, if the text of the data was modified.
Note: As Communications Mining models continuously retrain, and predictions automatically update, you are not charged on a per-prediction basis, but per message.

You will be charged 1 AI Unit per message for the following operations:

Once uploaded, Communications Mining stores messages with no additional charge for 2 years.

AI Units consumption

This section outlines how metering and charging for AI Units are determined based on the type of operation you perform:

ProductCapabilityCharge detailsActivity or modelAI Units consumed
Intelligent Extraction (IXP)Communications Data (Communications Mining™)Per Message uploaded, modified, or predicted Classification and extraction1
  • Platform plans
  • Metering and charging logic (Flex)
  • Measuring consumption
  • Consuming units
  • AI Units consumption

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