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- Introduction
- Balance
- Clusters
- Concept drift
- Coverage
- Datasets
- General fields (previously entities)
- Labels (predictions, confidence levels, hierarchy, etc.)
- Models
- Streams
- Model Rating
- Projects
- Precision
- Recall
- Annotated and unannotated messages
- Extraction Fields
- Sources
- Taxonomies
- Training
- True and false positive and negative predictions
- Validation
- Messages
- Access Control and Administration
- Manage sources and datasets
- Understanding the data structure and permissions
- Create or delete a data source in the GUI
- Uploading a CSV file into a source
- Preparing data for .CSV upload
- Create a new dataset
- Multilingual sources and datasets
- Enabling sentiment on a dataset
- Amend dataset settings
- Delete messages via the UI
- Delete a dataset
- Export a dataset
- Using Exchange Integrations
- Model training and maintenance
- Understanding labels, general fields, and metadata
- Label hierarchy and best practices
- Analytics vs. automation use cases
- Turning your objectives into labels
- Overview of the model training process
- Generative Annotation (NEW)
- Dastaset status
- Model training and annotating best practice
- Training with label sentiment analysis enabled
- Understanding data requirements
- Train
- Introduction to Refine
- Precision and recall explained
- Precision and recall
- How does Validation work?
- Understanding and improving model performance
- Why might a label have low average precision?
- Training using Check label and Missed label
- Training using Teach label (Refine)
- Training using Search (Refine)
- Understanding and increasing coverage
- Improving Balance and using Rebalance
- When to stop training your model
- Using general fields
- Generative extraction
- Using analytics and monitoring
- Automations and Communications Mining
- Licensing
- Enabling Communications Mining™
- FAQs and more
Important :
Communications Mining is now part of UiPath IXP. Check the User Guide Introduction for more details.
Communications Mining User Guide
Last updated May 20, 2025
Enabling Communications Mining™
Since Communications Mining is part of the UiPath® IXP service, in Automation Cloud, make sure you meet the following prerequisites to access it:
- You have an Enterprise Automation Cloud license.
- Your Automation Cloud organization has available units, that is more than zero.
Note:
- If you do not currently have an Enterprise licence, contact your account manager for available Enterprise trials.
- If you have an Enterprise license, but no units available, contact your account manager to purchase some.
- Go to the Automation Cloud navigation menu, and select Admin.
- Select Licenses.
- Select the Consumables tab
- Check the available units under the Platform Units or AI Units section.
The following table is a summary of all steps required for you to gain access to Communications Mining via Automation Cloud.
| # | Task | Responsible Role(s) |
| 1 | Gain access to the platform via Automation Cloud. | Org Admin on Automation Cloud |
| 2 | Enable IXP as a service on an Automation Cloud tenant. | All users that require access |
| 3 | Optionally, create a Communications Mining project type in IXP. | Org Admin on Automation Cloud |
| 4 | Optionally, add applicable users to that project, and specify their permissions. | Org Admin on Automation Cloud |
Once you complete these steps, an admin can add the data source(s), create the dataset in Communications Mining. Then, you can start training your model.
