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- Release Notes Cloud Insights
- Getting Started
- Access and Permissions
- Notifications
- Interacting with Insights
- Action Center Integration
- Automation Hub Integration
- Autopilot integration
- Document Understanding Integration
- Healing Agents integration
- License monitoring integrations
- Maestro Integration
- Test Manager Integration
- Real-time Monitoring
- Real Time Data Export
- Licensing
- Insights licensing
- Troubleshooting
Insights
Last updated Aug 7, 2025
This page provides information about Insights licensing.
Note: The licensing information on this page applies to you if you are
on Unified Pricing.
The following table describe the available features in Insights depending on the chosen Platform tier:
| Feature | Basic | Standard | Enterprise | Application Testing Standard Trial | Application Testing Standard | Application Testing Enterprise |
|---|---|---|---|---|---|---|
| Data Retention | 6 months | 2 years | 5 years | 2 years | 2 years | 5 years |
| Read-only Insights | Yes | Yes | Yes | Yes | Yes | Yes |
| Custom reports | No | Yes | Yes | Yes | Yes | Yes |
| Real-time monitoring and alerting | No | Yes | Yes | Yes | Yes | Yes |
Note:
By default, the number of Designer users is limited to 10. If you want to add more than 10 Designer users, you can purchase additional user licenses. If you have Plus, Pro, App Tester, or App Test Developer licenses and want more user licenses allocated, create a licensing support ticket to get this allocation.
The following table describes which user licenses provide access to Insights:
| Feature | Unlicensed | Express | Basic | Plus | Pro | App Tester | App Test Developer |
|---|---|---|---|---|---|---|---|
| View | Yes | Yes | Yes | Yes | Yes | Yes | Yes |
| Develop custom dashboards | No | No | No | Yes | Yes | Yes | Yes |
