orchestrator

latest

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Getting started
- Introduction
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- Time-to-live Periods
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Best practices
- Organization Modeling in Orchestrator
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Tenant
- About the Tenant Context
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  - Enabling personal automations
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  - Scalability Tab
    - SignalR (Robots)
Cloud robots
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Folders Context
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Automations
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Processes
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- Working with long-running workflows
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Triggers
- About triggers
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- Managing Non-Working Days
- Using Cron Expressions
  - Triggering jobs on the last day of the month
Logs
- About Logs
- Managing Logs in Orchestrator
- Logging Levels
Monitoring
- About Monitoring
- Machines
- Processes
- Queues
- Queues SLA
Queues
- About Queues and Transactions
- Bulk uploading Queue Items using a CSV file
- Managing Queues in Orchestrator
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- Managing Transactions
  - Editing Transactions
  - Field Descriptions for the Transactions .csv File
- Review Requests
Assets
- About Assets
- Managing Assets in Orchestrator
- Managing Assets in Studio
- Storing Assets in Azure Key Vault (read only)
- Storing Assets in HashiCorp Vault (read only)
- Storing Assets in AWS Secrets Manager (read only)
Storage Buckets
- About Storage Buckets
  - CORS/CSP Configuration
- Managing Storage Buckets
Test Suite - Orchestrator
- Test Automation
- Test Cases
  - Field Descriptions for the Test Cases Page
- Test Sets
  - Field Descriptions for the Test Sets Page
- Test Executions
  - Field Descriptions for the Test Executions Page
- Test Schedules
  - Field Descriptions for the Test Schedules Page
- Test Data Queues
- Testing Data Retention Policy
Resource Catalog Service
- About Resource Catalog Service
Authentication
- About Authentication
Integrations
- About Input and Output Arguments
  - Example of Using Input and Output Arguments
Classic Robots
- Robots
- Environments
  - Managing Environments
- Jobs
- Triggers
- Monitoring
  - Robots
- Resources
Troubleshooting
- About Troubleshooting
- Frequently Encountered Orchestrator Errors

Orchestrator User Guide

DELIVERY:

DELIVERY:

Automation Cloud Automation Cloud Public Sector Automation Suite Standalone

Last updated Nov 20, 2024

Alert Emails

Overview

Alert emails are separated into two report types:

an error summary - it provides information about the Fatal and Error alerts in the folders you have access to, that occurred in ten-minute batches of time.
a daily summary - it provides information about all the alerts in the folders you have access to, generated in the past 24h.

Let us deep dive into each report type:

The Error Summary Report

This ten-minute report notifies you of the Fatal and Error alerts associated with:

the events selected on the Alerts preferences page, and
the folders you have access to.

The summary is sent via email every ten minutes, and it displays the following information:

the number of new alerts in the last ten minutes
the tenant name
the ten-minute batch timestamps
the alert UTC timestamp
the severity level
the affected component
the specific event that triggered the alert
the link to the alert source, to help you remediate it

Note: Email and alert timestamps are rendered in the tenant time zone.

The See More Link

The error summary report provides several hyperlinks, to redirect to different locations in Orchestrator. The See more hyperlink redirects you to the alert source. This opens a custom filtered page which displays the component that generated the alert.

The Alerts Summary Report

This daily email report counts how many specific alerts per the associated event occurred in your tenant in the past 24h.

The dashboard is sent via email at 7 a.m. in your tenant time zone, and it displays the following counts based on your selection on the Alerts preferences page.

Note: If you do not receive the daily email report, this means no alerts were generated in the last 24 hours.

The colors of the alert cards are correlated to their severity levels.

To see all the alerts from the last day, click View all alerts from the dashboard email.

To manage your alert subscriptions, click Alerts preferences from the dashboard email.

Sending Daily Alert Emails

Daily alert emails are sent at 7 a.m. in your tenant time zone, ignoring the daylight saving. For multiple time zones, the algorithm chooses the easternmost time zone. The following table summarizes the attempted sending time per tenant region:

Tenant region	Tenant time zone	UTC converted time zone
EU	CET	UTC+1
US GXP Gov	EST	UTC+5
Canada	EST	UTC+5
Australia	AET	UTC+10
Japan	JST	UTC+9
Singapore	SGT	UTC+8

On this page

Overview
The Error Summary Report
The See More Link
The Alerts Summary Report
Sending Daily Alert Emails

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