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Orchestrator User Guide
Automation CloudAutomation Cloud Public SectorAutomation SuiteStandalone
Last updated Nov 20, 2024

Robot Statuses

Licensing Statuses

Only displayed for attended robots. Displayed in front of the license type in the Type column, as in the screenshot below. The following options are available:

  • Green icon - licensed. Hovering over the icon displays the exact time and date the license was acquired.
  • Red icon - unlicensed



If the UiPath Robot service is stopped, nothing is displayed.

Connection Statuses

The following options are available:

  • docs image Available - UiPath Robot is not running a process and is free to be used.
  • docs image Busy - UiPath Robot is running a process. You cannot edit the username, machine and license type of a busy robot.
  • docs image Unresponsive - UiPath Robot and Orchestrator have not communicated in the last two minutes. This value can be configured using the Scalability.Heartbeat.FailureThreshold parameter in web.config.
  • docs image Disconnected - the UiPath Robot service is not running.

On the Robot page, Management menu, the connection status is the last known status of UiPath Robot as communicated through the most recent heartbeat. Hovering over this field displays the date and time of the last heartbeat.

Attended standard robots are displayed as Connected, Unlicensed if you quit the tray. That's because the UiPath Robot service is still up and running. You have to stop the service such that the robot disconnects. For the rest of them disconnecting your UiPath Robot from the tray causes the corresponding robot to appear as disconnected in Orchestrator as well.

  • Licensing Statuses
  • Connection Statuses

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