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Integration Service user guide

Last updated May 1, 2025

Limitations

This section describes platform-level limits and other limitations that impact all Integration Service connectors and/or activities.

Data processing limits

Integration Service has a platform limit for retrieving responses. The maximum limit for data processing is 8 MB. This means that, for some API calls, the number of responses retrieved can exceed the 8 MB limit and throw the following error message: "Response content too large".

Note: The 8 MB limit applies to data in JSON format. This includes cases where files are sent or received in a Base64 format as part of the JSON data. For files handled outside of JSON, the limit is 1 GB.

Workaround

You can take the following steps to ensure the data processing limit is not exceeded:

  • Adjust the Max records field at activity level to a lower number.
  • Add filtering to your queries. Providing filter parameters can limit the number of responses.

Trigger limitations

This section lists the known limitations of Integration Service triggers.

Auto-disabling triggers

If a trigger encounters 100 consecutive errors caused by issues in third-party applications during polling for new or updated events, the system automatically disables the trigger. This mechanism helps maintain system stability.

When one of your triggers is disabled, you will receive an email notification. You must manually re-enable the trigger after the underlying issue causing the errors has been fixed.

Editing triggers

Editing an existing trigger is not currently supported. The only options for trigger management are creating or deleting triggers. For any desired changes, you must delete the existing trigger and add a new one.

  • Data processing limits
  • Trigger limitations
  • Auto-disabling triggers
  • Editing triggers

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