- Overview
- Getting started
- Building models
- Consuming models
- ML packages
- 1040 - ML package
- 1040 Schedule C - ML package
- 1040 Schedule D - ML package
- 1040 Schedule E - ML package
- 1040x - ML package
- 3949a - ML package
- 4506T - ML package
- 709 - ML package
- 941x - ML package
- 9465 - ML package
- ACORD125 - ML package
- ACORD126 - ML package
- ACORD131 - ML package
- ACORD140 - ML package
- ACORD25 - ML package
- Bank Statements - ML package
- Bills Of Lading - ML package
- Certificate of Incorporation - ML package
- Certificate of Origin - ML package
- Checks - ML package
- Children Product Certificate - ML package
- CMS 1500 - ML package
- EU Declaration of Conformity - ML package
- Financial Statements - ML package
- FM1003 - ML package
- I9 - ML package
- ID Cards - ML package
- Invoices - ML package
- Invoices Australia - ML package
- Invoices China - ML package
- Invoices Hebrew - ML package
- Invoices India - ML package
- Invoices Japan - ML package
- Invoices Shipping - ML package
- Packing Lists - ML package
- Payslips - ML package
- Passports - ML package
- Purchase Orders - ML package
- Receipts - ML Package
- Remittance Advices - ML package
- UB04 - ML package
- Utility Bills - ML package
- Vehicle Titles - ML package
- W2 - ML package
- W9 - ML package
- Public endpoints
- Supported languages
- Insights dashboards
- Data and security
- Licensing
- How to
- Troubleshooting

Document Understanding Modern Projects User Guide
FAQ and troubleshooting
This page provides frequently asked questions and answers and troubleshooting information for the AI units consumption dashboards.
- Are there any data retention policies in case of Insights?
Yes, for more information on Insights data retention, check the Data retention policy section.
- How often is the data refreshed?
Data is refreshed every 24 hours.
- Is historical consumption data available in the
dashboard?
Data is only available following the release of the dashboard (July 2024), while the dashboard is still in public preview. If you need historical data, contact the UiPath Support team.
- Is the data available in the dashboard specific to a
region?
Yes, data displayed in the dashboard is limited to information from the same region as that of the organization.
Make sure that the tenant consuming AI units is in the same region as the dashboard.
- Do I need to pay extra to use Insights for the AI units
consumption dashboards?
No, you can use Insights for free to view the AI units consumption dashboards. Check the Enabling Insights in Automation CloudTM section for more information on how to enable Insights.
- What allocated AI units are included in the dashboard?
The dashboard displays consumption data from one of the following:
- AI units allocated at tenant level.
- AI units allocated at the organization level. This only applies if the tenant has no allocated AI units, but there is an associated tenant for the consumption event. For example, the number of AI units a tenant consumed displayed on the dashboard will match the number displayed on the organization-level dashboard.
- What Document Understanding data does the dashboard
include?
For Document Understanding, the data covers both cross-platform and IntelligentOCR activities and APIs, applicable to Document Understanding classic, AI Center-based, and modern projects. Data is reported for pre-trained specialized and generative models, as well as custom models.
- What AI Center data does the dashboard include?
For AI Center, the data covers runtime consumption referring to predictions using AI Center models, training consumption for training the model, and hosting for serving the model.
- Which products are tracked in the consumption metrics?
The following products display the number of consumed AI units:
- AI Center
- Document Understanding
- GenAI Activities
- Semantic Activities (promo)
- Do I need to pay extra to use Insights for the AI units
consumption dashboards?
No, you can use Insights for free to view the AI units consumption dashboards. Check the Enabling Insights in Automation CloudTM section for more information on how to enable Insights.
- What Document
Understanding data does the dashboard include?
For Document Understanding, the data covers both cross-platform and IntelligentOCR activities and APIs, applicable to Document Understanding classic, AI Center-based, and modern projects. Data is reported for pre-trained specialized and generative models, as well as custom models.
- What AI Center
data does the dashboard include?
For AI Center, the data covers runtime consumption referring to predictions using AI Center models, training consumption for training the model, and hosting for serving the model.
- Which products
are tracked in the consumption metrics?
The following products display the number of consumed AI units:
- AI Center
- Document Understanding
- GenAI Activities
- Semantic Activities (promo)
- If the value is displayed as
Unknown, this means that there is no data for it. One potential cause
could be an older Robot or activity package version or that data is in another
region.
Make sure that you are using the latest versions for UiPath Robot and activity packages.
- If the value is displayed as N/A, this indicates that it's not applicable because the operation was carried out outside of an automation or Orchestrator folder.
Data displayed in the Automation Cloud™ Consumables tab is displayed in real time, and also contains organization consumption.
Data available in the dashboard has a 24 hours delay and contains tenant-level consumption as well.
- If the tenant was created while the organization was on the Community plan, but it was then moved to the Enterprise plan.
- If data pertains to a different region than that of the organization.
- If consumption data pertains to missing transactions, such as those with no job ID.
AI units consumed by the AI Center ML skills, based on out of the box packages that are older than version 22.10, are not displayed in the dashboard. Only the AI units consumed for infrastructure are displayed. AI units used for calling skills are not tracked and therefore are not displayed in the dashboard.
Make sure that you redeploy older ML skills so they are included in the dashboard.
- Suspended workflows, reporting the consumption only after they are finished.
- Organization-level consumption, such as using API Keys as authentication method in the IntelligentOCR workflows, is not displayed at tenant-level.
du.uipath.com/invoices
.
The value is displayed as Unknown also in the case of suspended jobs. In this case, the entry is populated after the job resumes and the automation execution finishes.
If the value is displayed as N/A, this indicates that it's not applicable because the operation was carried out outside of an Orchestrator folder.
- FAQ
- Data
- Tenant level consumption overview dashboard
- Document Understanding and AI Center consumption dashboard
- Troubleshooting
- Automation name is displayed as Unknown or N/A
- Data in the dashboard is different than the data available in the Consumables tab
- Default tenant name is displayed as Unknown
- Metrics for my ML skills are not complete
- Missing data in the dashboard
- Orchestrator folder value is displayed as Unknown or N/A