- Getting started
- Prerequisites
- Prerequisites
- Licensing
- Building agents in Studio Web
- Building agents in Agent Builder

Agents user guide
Licensing
This page provides details on the licenses that give you access to agents and how agent activities are quantified through agent units.
For general information about licensing, refer to About licensing in the Automation Cloud guide.
The following table provides a list of licenses that give you access to agents, the plans associated with each license, and the entitlements enabled by them.
License | License plan | Entitlements |
---|---|---|
Unlicensed | Community1 | Develop agents: Design, conduct debug runs, and evaluate agents in Studio Web |
Automation Developer | Enterprise |
Develop agents: Design, conduct debug runs, and evaluate agents in Studio Web |
Citizen Developer | ||
Cloud Basic User |
1 – Community users can develop agents using the design time entitlements.
Enterprise
All Enterprise licensed users receive a daily entitlement of free agent runs, granted as LLM calls. These can be used towards agent development and evaluations.
Free agent runs are available per the following rules:
-
Free agent runs are granted as LLM calls, usable only in the Agent builder experience in Studio Web. They are not granted in the form of agent units.
-
The number of granted LLM calls depends on the user license.
-
The LLM calls are assigned individually to each named user and are not poolable at tenant or organization level.
Free agent runs are available to customers who have User Licensing enabled for their organization. When User Licensing is not enabled, all Agent actions at design time are charged per the standard consumption logic.
User license | Daily entitlement |
---|---|
Automation Developer | 50 Agent Runs (250 LLM Calls) |
Citizen Developer | 25 Agent Runs (125 LLM Calls) |
Cloud Basic User | 10 Agent Runs (50 LLM Calls) |
The consumption of free and licensed entitlements during design time and run time occurs according to the following scenarios:
Agent units availability | Design time execution | Run time execution |
---|---|---|
No purchased units |
Allowed up to free daily limit. Blocked once the daily free limit is reached. |
Not allowed |
Purchased and available units | Consumes free daily limit first. Once free limit is reached, consumes agent units. | Allowed from available agent units |
Purchased units, but fully consumed | Allowed up to the free daily limit. Blocked past this limit, with the possibility to purchase additional agent units. | Allowed as surplus |
Community
Each Community organization receives 500 LLM calls per organization daily.
Note that community users do not have access to:
-
Preview features.
Agent units measure the usage of agents-specific activities. Any agent execution consumes agent units, at both design time (for debug and evaluations) and run time.
The consumption of agent units correlates directly with the number of LLM calls, as follows: one LLM call equals one agent unit. For example, if you execute an agent, and it uses three LLM calls, you consume three agent units.
Agent units consumption is displayed in Automation Cloud Admin, on the Consumables tab of the organization-level Licensing page. For details, refer to The Consumables tab.