activities
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  • Release Notes
    • 2025
    • 2024
  • Overview
  • Uploading data to Communications Mining
          • Upload new emails from Gmail using Studio Web
          • Upload historic Gmail emails with Studio Desktop
  • Using the Dispatcher Framework
  • Activities reference
  • How-to guides
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Communications Mining Activities

Last updated May 20, 2025

Upload new emails from Gmail using Studio Web

  1. Make sure you have already configured your connection to Gmail in Integration Service.
  2. Make sure you have already set up your target source within Communications Mining.
  1. Create your Studio Web Project
    First, create a new project which is triggered by Google Workspace: Email Received


  2. Connect your trigger to your existing connection

    Select the connection that you want to use for the mailbox that you want to monitor.



  3. Add a Create Record activity
    Add the Communications Mining Create Record activity as the next step in your automation.


  4. Provide your field mapping

Within the Create Record activity, map each of your fields.
Note: When creating a record based on email data:
  • The Record ID should be the MIME Internet Message ID
  • The Thread ID should be the content of the References header on the email
  • You may need to map a list of recipient email addresses to a semi colon separated string as shown in the screenshot.


  1. Provide your user properties
    Expand the User-defined string properties section and provide any user properties that you want to be associated with your communication.


  2. Add an Upload Record(s) activity
    Add the Communications Mining Upload Record activity.


  3. Configure Upload Record
    Select the project and source for your target source and enter the record that was created in the Create Record step into the Record field.


  4. Run and test your process

    Your process should now be uploading new emails received into Gmail and upload them into Communications Mining.

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