- Getting started
- Data security and compliance
- Organizations
- Authentication and security
- Licensing
- About licensing
- Unified Pricing: Licensing plan framework
- Activating your Enterprise license
- Migrate from Test Suite to Test Cloud
- License migration
- Assigning licenses to tenants
- Assigning user licenses
- Deallocating user licenses
- Monitoring license allocation
- License overallocation
- Licensing notifications
- User license management
- Tenants and services
- Accounts and roles
- AI Trust Layer
- External applications
- Notifications
- Logging
- Testing in your organization
- Troubleshooting
- Migrating to Test Cloud
Test Cloud admin guide
Session policy
This feature is only available if you are on the Enterprise licensing plan.
Setting the idle timeout
The value set for idle timeout represents the amount of time a user can be inactive before their session is disconnected and they are singed out.
To set the idle timeout:
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Go to Admin, select your organization, and then select Security.
The Security Settings page for the organization opens.
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Along the top, select the Session Policy tab.
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If not already enabled, select the toggle next to Enable Idle Timeout to enable this setting.
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Under Timeout settings, set the number of minutes, hours, or days.
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Select Save in the bottom right corner of the page.
A confirmation message appears in the top right after the change is applied.
Restrict or allow concurrent sessions
This feature governs user sessions within web browsers. It determines whether a user can have more than one active session at the same time.
- If the Limit Concurrent Sessions option is enabled, it restricts users to a single active session at any given time. If a user is already logged in and attempts to log in from another browser or device, the previous session is terminated.
- If the Limit Concurrent Sessions option is disabled, users can log in from different browsers or devices simultaneously. Each login is treated as a separate session, and users can switch between them without being automatically disconnected from the previous sessions.
To change concurrent sessions settings:
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Go to Admin, select your organization, and then select Security.
The Security Settings page for the organization opens.
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Along the top, select the Session Policy tab.
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Select the toggle next to Limit Concurrent Sessions to enable or disable this setting.
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Select Save in the bottom right corner of the page.
A confirmation message appears in the top right after the change is applied.