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Process Mining

Last updated Oct 29, 2025

Process apps tab

Published process apps

The Process apps tab is the starting point for business users to analyze data using published process apps.
  • Contains an overview of all published process apps that you have been granted access to.
  • For each app, it shows the date of the last successful data upload.
You can select the More icon More icon to display a list of available actions for the process app.
Note:

Based on your permissions for the app, different actions may be available for each process app. Only if you have edit permission on the app, you will notice status messages around data uploads and the corresponding logs.

Check out Working with process apps.

Start mining your process

The Process apps tab is the starting point for app developers to create and publish process apps for process mining. The Start mining your process section contains an overview of all available app templates.

Process Mining offers out-of-the box app templates for several processes and source systems that you can use as the starting point for creating your process apps. You can customize these process apps to your business needs and publish them with a set of dashboards and KPIs to enable business users to monitor and analyze the processes in detail.

The following table describes the different types of app templates:

DescriptionApp template
App templates with generic dashboards that can be used for any process and any source system.

Event log

Custom process

App templates with process specific dashboards that can be used for specific process but any source system.

Order-to-Cash

Purchase-to-Pay

App templates with generic dashboards but can be used for only specific process and specific source system. Other, for example:
  • ServiceNow Incident Management
  • Salesforce Lead-to-Order
  • Salesforce Lead-Management
Tip: You can use the Data source and Process filters to view specific types of app templates, or use the Group by option to reorder the app templates list. To find a specific app template, just start entering the app template name in the Search box.
Note: If there is an app template available for your process and source system you are advised to use the this app template for creating a new process app. If there is an app template available for your process, for example Purchase-to-Pay, but not in combination with your source system, you should use this process-specific app template. In any other cases you can use Event log or Custom process to create your process app.
Note: If your data for objects and events is available in one input file, you use the Event log. If your data for objects and events is split up into multiple different input files, you use the Custom process.

Check out for more information on app templates and how to create process apps,

  • Published process apps
  • Start mining your process

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