- Release notes
- Before you begin
- Managing access
- Getting started
- Integrations
- Working with process apps
- Working with dashboards and charts
- Working with process graphs
- Working with Discover process models and Import BPMN models
- Showing or hiding the menu
- Context information
- Export
- Filters
- Sending automation ideas to UiPath® Automation Hub
- Tags
- Due dates
- Compare
- Conformance checking
- Process simulation
- Root cause analysis
- Simulating automation potential
- Starting a Task Mining project from Process Mining
- Triggering an automation from a process app
- Viewing Process data
- Creating apps
- Loading data
- Transforming data
- Structure of transformations
- Tips for writing SQL
- Exporting and importing transformations
- Viewing the data run logs
- Merging event logs
- Configuring Tags
- Configuring Due dates
- Configuring fields for Automation potential
- Activity Configuration: Defining activity order
- Making the transformations available in dashboards
- Data models
- Adding and editing processes
- Customizing dashboards
- Publishing process apps
- App templates
- Notifications
- Additional resources

Process Mining
Customers is the dashboard where you can analyze the customers involved in the Order-to-Cash process. It displays detailed information on the late delivery rates, the sales order items, and the number of unique customers per category.
The following table describes the dashboard charts of the Efficiency - Customers dashboard.
|
Chart |
A bar charts that displays... |
|---|---|
|
What is the late delivery rate? |
the percentage of sales order items that were delivered after the expected delivery date within the selected period. Note that when hovering over the bar the Late delivery rate percentage and the number of Delivered SO items are displayed for the selected category. |
|
Sales order items |
detailed information on sales order items related to the selected category. You can select different metrics and categories to change the context. |
|
How many unique customers per category? |
detailed information on the number of customers for the selected category. |