ixp
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- Introduction
- Capability types
- Choosing the correct capability
- Access Control
Choosing the correct capability
Important :
Communications Mining is now part of UiPath IXP. Check the Introduction in the Overview Guide for more details.

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IXP overview guide
Last updated Mar 19, 2025
Choosing the correct capability
To achieve the best results, follow the guidance on this page on how to choose the appropriate UiPath® IXP capability.
The following image depicts a decision flowchart. The flowchart explains how to choose between the Communications Data, Unstructured and complex documents, and Structured and semi-structured documents capabilities in IXP, based on the data type a particular use case involves. For example:
- If you have to process only communications, use Communications Data.
- If you have to process only documents, use Structured and semi-structured documents or Unstructured and complex documents.
- If you have to process both communications and documents, use Communications Data and Structured and semi-structured documents, or Communications Data and Unstructured and complex documents.
Figure 1. Decision flowchart showing how to choose the correct capability in IXP
Additionally, the flowchart describes what capability to choose based on specific use cases.
For example, choose the Unstructured and complex documents capability in one or all of the following cases:
- You need to extract data from documents that contain paragraphs of free-form text or complex elements. The complex elements
may include:
- Complex tables
- Graphics
- Charts
- Checkboxes
- Call-out boxes
- Signatures
- Handwriting, and more.
- Your documents contain inferred values, which are values that are not extracted as-is from the document.
- There is a significant variation in the layout of documents and fields that you need to extract.
- There are multiple document types included as one in a stack of documents.
If you need to extract data from multiple document types included as one in a stack of documents, without having to split them up, choose the Unstructured and complex documents capability.
If there is a specialized out-of-the-box model available, choose the Structured and semi-structured capability.
Figure 2. Decision flowchart for processing different document types