process-mining
2021.10
true
- Release notes
- Getting started
- Installation
- Configuration
- Integrations
- Authentication
- Working with Apps and Discovery Accelerators
- AppOne menus and dashboards
- AppOne setup
- TemplateOne 1.0.0 menus and dashboards
- TemplateOne 1.0.0 setup
- TemplateOne menus and dashboards
- TemplateOne 2021.4.0 setup
- Purchase to Pay Discovery Accelerator menus and dashboards
- Purchase to Pay Discovery Accelerator Setup
- Order to Cash Discovery Accelerator menus and dashboards
- Order to Cash Discovery Accelerator Setup
- Basic Connector for AppOne
- SAP Connectors
- Introduction to SAP Connector
- SAP input
- Checking the data in the SAP Connector
- Adding process specific tags to the SAP Connector for AppOne
- Adding process specific Due dates to the SAP Connector for AppOne
- Adding automation estimates to the SAP Connector for AppOne
- Adding attributes to the SAP Connector for AppOne
- Adding activities to the SAP Connector for AppOne
- Adding entities to the SAP Connector for AppOne
- SAP Order to Cash Connector for AppOne
- SAP Purchase to Pay Connector for AppOne
- SAP Connector for Purchase to Pay Discovery Accelerator
- SAP Connector for Order-to-Cash Discovery Accelerator
- Superadmin
- Dashboards and charts
- Tables and table items
- Application integrity
- How to ....
- Working with SQL connectors
- Introduction to SQL connectors
- Setting up a SQL connector
- CData Sync extractions
- Running a SQL connector
- Editing transformations
- Releasing a SQL Connector
- Scheduling data extraction
- Structure of transformations
- Using SQL connectors for released apps
- Generating a cache with scripts
- Setting up a local test environment
- Separate development and production environments
- Useful resources

Process Mining user guide
Last updated Apr 23, 2026
Menu Overview
Overview - Summary dashboard
The Overview menu contains the Summary dashboard which gives a graphical representation of the main KPIs of the Order-to-Cash process and gives insight in the overall process performance.
See illustration below.

KPIs
Below is a description of the KPIs that are displayed at the top of the Overview - Summary dashboard.
| KPI | Description |
|---|---|
| Sales orders | Total number of Sales orders created within the selected period. |
| Open sales orders | Total number of open Sales orders created within the selected period. |
| SO items | Total number of Sales order items created within the selected period. |
| Total value | Total value of the Sales order items created within the selected period. |
Note:
You can click on a KPI to go directly to the Analysis - End to end dashboard where you can further analyze the numbers.
Dashboards charts
Below is a description of the dashboard charts of the Overview - Summary dashboard.
| Chart | A history graph that displays... | Related dashboard |
|---|---|---|
| Automation rate | the percentage of automated events in the Order-to-Cash process from end to end. | Efficiency - Automation |
| Late delivery rate | the percentage of purchase order items that were delivered after the latest expected delivery date. | Efficiency - Customers |
| Avg. throughput time end to end | the average throughput time for the end to end process, from creating the sales order to the actual payment for the related invoice. | Analysis - End to end |
| Avg. throughput time SO creation to post goods issue | the average throughput time from creating the sales order item to the sending out of the delivery. | Analysis - End to end |
Note:
You can click on the header of a dashboard item to go directly to the related dashboard for further investigation.