Automation Hub User Guide

DELIVERY:

Last updated Mar 30, 2026

Submitting a CoE-driven Idea

Authorized users like Subject Matter Experts, Process Owners, RPA Business Analysts, Process Consultants who know the process in detail, can bypass the Idea Approver's approval flow by sharing a CoE-driven idea. Check out the Idea Review Phases for more information.

Below you can find a graphic display of the CoE-driven idea flow:

How to submit a CoE-driven Idea

To start the process click the Submit idea button available on the top, right-hand side of the page.

On the selection screen, choose Idea to proceed with submitting an automation opportunity.

As per your current permissions, you are now asked to select a Business Area for your automation. From the dropdown list, choose one that applies. Continue with a Category, Sub-Category, if the case. Based on the selection and according to your permissions, the system loads the list with available idea flows (e.g. Employee-driven idea, CoE-driven idea, Citizen Developer automation, Change request, Agentic AI idea) that can be selected in Idea type.

Important: Make sure you have the needed permissions in order to use this feature, as noted in the CoE-driven Idea section.

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How to submit a CoE-driven Idea

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