orchestrator

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Getting started
- Introduction
- Robots
  - Robot Settings
- Auto Updating Client Components
- Time-to-live Periods
- Orchestrator Outbound IP Addresses
- Notifications
Best practices
- Organization Modeling in Orchestrator
- Automation Best Practices
- Optimizing Unattended Infrastructure Using Machine Templates
- Unattended automation
- Organizing Resources With Tags
- Orchestrator Read-only Replica
- Exporting grids in the background
Tenant
- About the Tenant Context
- Searching for Resources in a Tenant
- Robots
- Folders
- Monitoring
- Access control
- Configuring automation capabilities
- Machines
- Solutions
- Packages
- Audit
- Credential Stores
- Webhooks
  - Types of Events
  - Managing Webhooks
- Licensing
  - Managing Your Licenses
- Settings
Cloud robots
- Elastic Robot Orchestration
- Automation Cloud™ Robots - VM
- Automation Cloud™ Robots - Serverless
- Configuring VPN for cloud robots
- Configuring an ExpressRoute connection
- Live streaming and remote control
- My notifications
Folders Context
- About the Folders Context
- Home
Automations
- About Automations
Processes
- About Processes
- Managing Processes
- Managing Package Requirements
- Recording
- Live streaming and remote control
  - Live streaming and remote control via RealVNC
    - Error scenarios
  - Live streaming and remote control via TightVNC
    - Error scenarios
Jobs
- About Jobs
- Managing Jobs
- Job States
- Working with long-running workflows
- Running Personal Remote Automations
- Process Data Retention Policy
Apps
- About Apps
- Publishing an App to a Tenant
- Managing Apps
- Running a Deployed App from a Folder
Triggers
- About triggers
- Managing triggers
- Managing Non-Working Days
- Using Cron Expressions
  - Triggering jobs on the last day of the month
Logs
- About Logs
- Managing Logs in Orchestrator
- Logging Levels
Monitoring
- About Monitoring
- Machines
- Agents
- Processes
- Queues
- Indexes
- Queues SLA
Queues
- About Queues and Transactions
- Bulk uploading Queue Items using a CSV file
- Managing Queues in Orchestrator
- Managing Queues in Studio
- Managing Transactions
  - Editing Transactions
  - Field Descriptions for the Transactions .csv File
- Review Requests
Assets
- About Assets
- Managing Assets in Orchestrator
- Managing Assets in Studio
- Storing Assets in Azure Key Vault (read only)
- Storing Assets in HashiCorp Vault (read only)
- Storing Assets in AWS Secrets Manager (read only)
Business Rules
- About Business Rules
  - Permissions for Business Rules
- Managing Business Rules
  - Creating a business rule
Storage Buckets
- About Storage Buckets
  - CORS/CSP Configuration
- Managing Storage Buckets
Indexes
- About indexes
- Managing indexes
Orchestrator testing
- FAQ - Deprecating the testing module
- Test Automation
- Test Cases
  - Field Descriptions for the Test Cases Page
- Test Sets
  - Field Descriptions for the Test Sets Page
- Test Executions
  - Field Descriptions for the Test Executions Page
- Test Schedules
  - Field Descriptions for the Test Schedules Page
- Test Data Queues
- Testing Data Retention Policy
Resource Catalog Service
- About Resource Catalog Service
Integrations
- About Input and Output Arguments
  - Example of Using Input and Output Arguments
Troubleshooting
- About Troubleshooting
- Alerts troubleshooting
- General troubleshooting
- Frequently Encountered Orchestrator Errors

Orchestrator user guide

DELIVERY:

Last updated May 9, 2025

Agents

For tenant-level or folder-level agent monitoring, select Monitoring, then navigate to Agents. You can filter the metrics by the following criteria:

Interval: View metrics for the last day, last week, or last month.
Agent: View global metrics or metrics for a specific agent or subset of agents.
Folder: View aggregate metrics for all folders or metrics for a specific folder or subset of folders.
Note: The Folder filter is available only in the tenant context.

The following metrics are displayed either globally, if you have no filter applied, or for your current filter selection:

Instances success rate
Instances run
Average processing time
Live instances, displayed as a chart.
Completed instances, displayed as a chart.
Agents with most errors, displayed as a chart. You can use the Show dropdown menu to display either the top 5 or top 10 items.
Agent units consumption, displayed as a chart. You can use the Show dropdown menu to display either the top 5 or top 10 items.

Note: Clicking a bar in the Agents with most errors bar chart or a slice in the Agent units consumption pie chart opens the corresponding agent page.

To refresh the metrics, select the Refresh button. The button has a caption displaying the interval of time elapsed since the last update.

For more granular information on agent execution and related incidents, use the following:

Incidents: View a list of agent execution incidents, including a Description column that provides quick insights into the cause of each incident. By selecting the entries in the First seen or Last seen column for an incident, you can view the job details panel for the corresponding job. To group incidents by Agent or Parent process, select the corresponding checkboxes.
Agents: View a list of agents that ran during the selected interval, including key information on each run. To navigate to an individual agent view, select the agent in the list. The individual view provides the following information:
- A short description of the agent, along with a summary of its settings, system prompt, user prompt, and retention policies.
- A list of all job executions for the agent during the selected interval. You can change the selection of visible columns, as well as filter the list by State, Source, and Creation time.
  
  To view the job details panel for any of the jobs, select the corresponding entry in the job list.

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