Frequently Asked Questions

Healing Agent is currently available in Automation Cloud only.

Healing Agent is available in Windows and cross-platform project types.

Healing Agent is only available for UI Automation Modern activities.

Healing Agent is currently only available for processes executed as jobs. Healing Agent is not available for other types of jobs, such as triggers or test cases.

Healing Agent is available both for desktop and web applications.

In addition, Healing Agent can recover automations designed to run on remote environments, such as Citrix.

Healing Agent is most effective for UI-based automations in dynamic and unpredictable environments. This includes automations in unstable or frequently changing applications, such as cloud-based platforms, where updates are common.

Healing Agent is also particularly useful in environments that are not tightly controlled and which are therefore subject to operating system updates, resource contention and other factors of inconsistency that impact automation reliability.

Some Healing Agent recovery strategies can be applied to existing projects, as long as you update the UI Automation package to the minimum required level.

For more information, refer to Prerequisites.