- Release notes
- Overview
- Getting started
Healing Agent user guide
Licensing
The information on this page applies to you if you opted for the Unified Pricing licensing model. For general licensing information, refer to the Automation Cloud admin guide.
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Community |
Basic |
Standard |
Enterprise |
|---|---|---|---|
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Requires paid consumable add-on |
Requires paid platform add-on that includes 5,000 heals / year |
Includes 5,000 heals / year |
*For the basic plan, you cannot opt out of data collection. For more information, refer to .
The following table provides details on which Unified Pricing user licenses allow you to use Healing Agent:
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Express User |
Basic User |
Plus User |
Pro User |
|---|---|---|---|
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|
|
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Platform Units measure the license usage of Healing Agent in Unified Pricing as follows:
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One charge equals 3 Platform Units.
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If the same UI Automation activity fails repeatedly during a single job execution, Healing Agent heals the activity and then re-uses this healing information for subsequent failures. A charge applies only once for the initial healing. No additional charges are incurred for subsequent uses of the same healing information.
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Healing information from a previous run is not retained in the next run. As such, in the next job run, Healing Agent heals the activity and incurs an additional charge.
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Failed self-healing actions are not charged.
Important:We encourage you to use Healing Agent recommendations to fix automation issues permanently, rather than indefinitely running a faulty process.
Take an activity that has two issues simultaneously:
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The selector is broken.
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A pop-up obstructs the UI element.
Healing Agent resolves each issue separately, but you are charged only once per activity.
The same is true if the activity runs in a loop within the same job. It may heal multiple times, but you are only charged once.
The information in this section applies to you if you opted for the Flex licensing model.
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No platform SKU purchased |
Standard platform SKU |
Advanced platform SKU |
|---|---|---|
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Requires paid platform add-on that includes 5,000 heals / year |
Requires paid platform add-on that includes 5,000 heals / year |
Includes 5,000 heals / year |
Once you exhaust the healing actions included in your plan, you will be charged 15 Agent Units per recommendation and/or healing action.
