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Workflow Activities

Last updated Oct 21, 2025

Wait for Message

The Wait for Message event pauses the process and waits for a specific event of an external system to complete.

Note: The Wait for Message activity corresponds to the Message Intermediate Catch Event element in BPMN.

The activity creates a subscription to an API event and listens for configured events from:

  • Integration Service (records in SAP Concur, employee updates in Workday) activities

  • Microsoft 365 (emails received, spreadsheets updated, calendar events) activities

  • Google Workspace (emails received, spreadsheets updated, calendar events) activities

  • Wait for Queue Item and Resume activity from the Persistence package

The Wait for Message activity is recommended for workflows that rely on real-time interactions, such as waiting for external approvals, or system-generated updates.



Managing the Wait for Message event

To pause the execution of the process until a specific event completes:

  1. Right-click the Event Placeholder canvas element.

  2. Select Change Type.

  3. Select Wait for Message.

  4. This opens the list of all available events. Alternatively, right-click on the Wait for Message canvas element and select Set Activity. If the event you selected is not installed on your device, you must wait until the installation of the container package completes.

  5. Configure the activity properties using Properties panel.

  • Managing the Wait for Message event

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