- Getting started
- Project management
- Project operations and utilities
- Test Manager settings
- ALM tool integration
- API integration
- Troubleshooting
- Troubleshooting Test Manager
- Troubleshooting Autopilot for Testers

Test Manager user guide
Troubleshooting Test Manager
linkCannot use Test Set migrated to Test Manager
linkError message
If you attempt to execute a Test Manager test set that was imported from Orchestrator using the Import test sets capability, through a CI/CD pipeline task, then you receive an error specifying that the CI/CD pipeline cannot use the test set because it was migrated to Test Manager.
Solution
- Go to the Testing tab in Orchestrator.
- Clone the imported test set that you want to execute.
- Use the clone for executing the test set through a CI/CD pipeline task instead of the original imported test set.
Automated execution could not start since the package was not found on Orchestrator
linkError message
Automated execution could not start since the package was not found on Orchestrator. Only test cases from packages which have been published to Orchestrator can be executed.
Solution
This issue occurs when you execute tests in Test Manager by triggering Execute Automated.
To address this issue, make sure that you have published the package to the Orchestrator Tenant Process Feed.
Test cases could not be executed since no executable versions could be found
linkError message
Test cases could not be executed since no executable versions could be found. Only test cases published with the latest package version to Orchestrator can be executed.
Solution
This issue occurs when you execute tests in Test Manager by triggering Execute Automated.
To address this issue, make sure that you have published the package with the latest test case changes to the Orchestrator Tenant Process Feed.
This issue can also be triggered by a test case from your project that is linked to a different Test Manager project. To sort this issue, unlink the automation in Test Manager.
Test set contains test cases from multiple packages
linkError message
Unable to execute. Test set contains test cases from multiple packages which is not supported.
Solutions
- Duplicated Studio project locally: If you duplicated a Studio project
locally by copying the project folder, take the following steps:
- Duplicate the faulty test case within Studio.
- Delete the original test case from the project.
- Re-publish the project to Orchestrator,
- No local Studio project duplicated: If you did not duplicate a Studio project locally, relink the faulty test case to the test set.
No license found for Test Manager
linkError message
No license found for Test Manager. Functional limitations apply.
Cause
This issue occurs when you enabled the Test Manager platform license, but you don't have a Tester - Named User license.
Solution
To address this issue, ensure that you have a Tester - Named User license assigned to your user account. For more information about licensing for using Test Manager, visit Unified Pricing: Licensing Test Manager.