orchestrator

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Getting started
- Introduction
- Licensing
- Robots
  - Robot Statuses
  - Robot Settings
- Auto Updating Client Components
- Time-to-live Periods
- Notifications
Best practices
- Organization Modeling in Orchestrator
- Automation Best Practices
- Optimizing Unattended Infrastructure Using Machine Templates
- Unattended automation
- Organizing Resources With Tags
- Orchestrator Read-only Replica
- Exporting grids in the background
Tenant
- About the Tenant Context
- Searching for Resources in a Tenant
- Robots
- Folders
- Monitoring
- Access control
- Configuring automation capabilities
- Machines
- Packages
- Audit
- Credential Stores
- Webhooks
  - Types of Events
  - Managing Webhooks
- Licensing
  - Managing Your Licenses
- Settings
Cloud robots
- Flex licensing
  - Consuming Robot Units
  - Robot Units consumption of automatic VM pools
- Elastic Robot Orchestration
- Automation Cloud™ Robots - VM
  - Running unattended automations using cloud robots - VM
  - Uploading your own image
  - Reusing customized machine images (for Manual pools)
  - Resetting credentials for a machine (for Manual pools)
  - Monitoring
  - Security updates
  - Frequently asked questions
- Configuring VPN for cloud robots
- Configuring an ExpressRoute connection
- My notifications
Folders Context
- About the Folders Context
- Home
Automations
- About Automations
Processes
- About Processes
- Managing Processes
- Managing Package Requirements
- Recording
Jobs
- About Jobs
- Managing Jobs
- Job States
- Working with long-running workflows
- Running Personal Remote Automations
- Process Data Retention Policy
Apps
- About Apps
- Publishing an App to a Tenant
- Managing Apps
- Running a Deployed App from a Folder
Triggers
- About triggers
- Managing triggers
- Managing Non-Working Days
- Using Cron Expressions
  - Triggering jobs on the last day of the month
Logs
- About Logs
- Managing Logs in Orchestrator
- Logging Levels
Monitoring
- About Monitoring
- Machines
- Processes
- Queues
- Queues SLA
Queues
- About Queues and Transactions
- Bulk uploading Queue Items using a CSV file
- Managing Queues in Orchestrator
- Managing Queues in Studio
- Managing Transactions
  - Editing Transactions
  - Field Descriptions for the Transactions .csv File
- Review Requests
Assets
- About Assets
- Managing Assets in Orchestrator
- Managing Assets in Studio
- Storing Assets in Azure Key Vault (read only)
- Storing Assets in HashiCorp Vault (read only)
- Storing Assets in AWS Secrets Manager (read only)
Storage Buckets
- About Storage Buckets
  - CORS/CSP Configuration
- Managing Storage Buckets
Orchestrator testing
- FAQ - Deprecating the testing module
  - FAQ - Migrating test artifacts to Test Manager
- Test Automation
- Test Cases
  - Field Descriptions for the Test Cases Page
- Test Sets
  - Field Descriptions for the Test Sets Page
- Test Executions
  - Field Descriptions for the Test Executions Page
- Test Schedules
  - Field Descriptions for the Test Schedules Page
- Test Data Queues
- Testing Data Retention Policy
Resource Catalog Service
- About Resource Catalog Service
Authentication
- About Authentication
Integrations
- About Input and Output Arguments
  - Example of Using Input and Output Arguments
Classic Robots
- Robots
- Environments
  - Managing Environments
- Jobs
- Triggers
- Monitoring
  - Robots
- Resources
Troubleshooting
- About Troubleshooting
- Alerts troubleshooting
- General troubleshooting
- Frequently Encountered Orchestrator Errors

Orchestrator user guide

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Last updated Sep 29, 2025

Resetting credentials for a machine (for Manual pools)

If you forgot the administrator credentials for one of your machines in a Manual pool, you can set a new username and password.

Go to Tenant > Machines.
At the right of the pool row, click More Actions and select Add or manage VMs.
On the Manage Cloud Robot - VM page, at the right of the machine row, click More Actions and select Reset Admin Account.
On the Reset Admin Account page, define a new username and password for the administrator account of the machine.

The old credentials will no longer work after the reset.
Click Update.

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