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Integration Service user guide

Last updated Oct 14, 2025

Salesforce Agentforce & Flows authentication

Prerequisites

Before creating a connection, follow the steps described in Salesforce setup for the Agentforce & Flows connector.

Depending on the select authentication type, you need the following credentials:

  • For OAuth 2.0 Client credentials: Domain, OAuth API Key, OAuth API Secret
  • For OAuth 2.0 Authorization Code: Production, OAuth API Key, OAuth API Secret
  • For OAuth 2.0 Password: Environment, Username, Password, OAuth API Key, OAuth API Secret
  • For Personal Access Token: OAuth API Key, OAuth API Secret, JWT Base64 encoded key, Audience, Issuer, Subject
Note: Salesforce Agentforce supports only OAuth 2.0 Client credentials authentication. Salesforce flows support all authentication types.

Add the connection

To create a connection to your Salesforce instance, you need to perform the following steps:

  1. Select Integration Service from the left rail.
  2. From the Connectors list, select Salesforce Agentforce & Flows. You can also use the search bar to narrow down the connector.
  3. Select Connect to Salesforce Agentforce & Flows.
  4. Select the Authentication type.

  5. Enter the required credentials for your preferred authentication type.

  6. Select Connect.
  • Prerequisites
  • Add the connection

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