test-manager
latest
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- Getting started
- Project management
- Documents
- Change Impact Analysis
- Scheduling executions
- Executing tests
- Searching with Autopilot
- Project operations and utilities
- Test Manager settings
- ALM tool integration
- API integration
- Troubleshooting
- Troubleshooting Test Manager
- Troubleshooting Autopilot for Testers
Test Manager user guide
Last updated Jun 27, 2025
Troubleshooting Autopilot for Testers
This page lists common error messages, their causes, and how you can fix or work around them.
- When the error occurs: When you try to generate or import tests, evaluate requirements, or find obsolete test cases.
- Cause: Autopilot does not detect a specific error, but it also does not return results. Multiple factors can cause this
- Solution: Select Retry to run the action again.
- When the error occurs: You see a token limit error using Autopilot to generate or import tests, evaluate requirements, or find obsolete test cases.
- Cause: The response exceeds the token limit for the selected AI model.
- Solution: Close the side panel and try again using shorter instructions or less context.
- When it happens: Autopilot shows that the request limit was exceeded because of too many images used as context.
- Cause: Your request includes more images than the selected AI model
supports.
For example, GPT-4o (Azure OpenAI) supports up to 50 images.
- Solution: Close the side panel and retry the action with fewer images.
- When it happens: You trigger an Autopilot action without providing a description or context.
- Cause: Autopilot cannot proceed without input such as prompt, description, or supporting document.
- Solution: Add a meaningful description or attach relevant documents to use as context.
- When it happens: Using the Searching with Autopilot capability results in a timeout error.
- Cause: The search is not allowed or returns no results.
- Solution: Try a simpler or shorter search query.
- When it happens: Searching with Autopilot return no results.
- Cause: The search query does not match any items or is not allowed.
- Solution: Try a different search query.
