Process Mining

DELIVERY:

Last updated Jul 8, 2025

Process models

Introduction

New process apps are created using a Directly follows process model. You can switch the process mining type to a Discover process model or an imported BPMN model from the Process models page.

With Process models you can view the process model that is used as reference in the model-based Process Mining applications. You can export the model as a Business Process Model Notation (BPMN) 2.0 model, which enables you to import the file in a BPMN modeler, for example BPMN.io, or to import the BPMN file in another process app.

Process models is integrated in the dashboard editor. Check out Working with the dashboard editor.

Note:

Process models only displays either a Discover Process Model or an imported BPMN model. If your process app uses a Directly follows process model, you need to switch the process mining type of your app in order to view the process model.

Opening the Process models page

Select the menu in the header bar of the dashboard editor and select Process models from the drop-down menu. The Process models page is displayed, showing the preview of the Discover process model or Import BPMN model.

Note:

Select the menu in the header bar and select Dashboards to go back to the dashboard editor.

Switching the process mining type

You can update the process mining type for your application and then reload the data.

Open the process app for which you want to update the process mining type.
Navigate to Process models.
From the Process models page, select Switch process mining type. The Switch process mining type panel is displayed.
Select the desired process mining type and select Save.
Select Apply to dashboards so you can preview the changes.
Validate the updates by previewing the dashboards. Select Publish to make the changes available in the published process app.

If you changed the process mining type without publishing the process app, there is an indicator on Process Manager button in the dashboard editor.

Exporting a model as BPMN model

Follow these steps to export the process model as a Business Process Model Notation (BPMN) 2.0 model.

In the Process models page, select Export BPMN model.

The process model is exported and saved as a .bpmn file.

You can import the .bpmn file in a BPMN modeler, for example BPMN.io, and edit the model to your needs. When finished, you can import the process model in your process app or use it as the Import BPMN model for other process apps. Additionally, you have the option to import the file in the Maestro modeling canvas.

Note:

The Import BPMN model option is only available for apps that were created using the Import BPMN model option when selecting the Process model.

Exporting the actual process to a BPMN diagram

While the Export BPMN model option in Process models exports the to-be process as a BPMN process, the Export to BPMN 2.0 diagram option within a process graph in the published app, exports the as-is process as a BPMN process diagram.

Check out Working with process graphs.

Importing a BPMN model

Important:

Make sure the BPMN model meets the requirements for use in Process Mining. Check out BPMN model requirements.

If your process app uses an Import BPMN model for the process graph, you can update your BPMN model by importing a new BPMN model for the process graph in Process models.

In the Process models page, select Import BPMN model.

Note:
The Import BPMN model option is only only displayed for process apps that are using a Import BPMN model.
In the Import BPMN model dialog, drag and drop the .bpmn file that contains the BPMN 2.0 model you want to import.
Select Upload BPMN file to start importing the BPMN model. When the file is successfully imported, the Continue button will be enabled.
Select whether you want to use exisiting data or to upload new data for the process app.
Select Continue to upload data and/or finish the import of the BPMN model.