orchestrator
2022.10
false
- Getting started
- Best practices
- Tenant
- About the Tenant Context
- Searching for Resources in a Tenant
- Managing Robots
- Connecting Robots to Orchestrator
- Storing Robot Credentials in CyberArk
- Storing Unattended Robot Passwords in Azure Key Vault (read-only)
- Storing Unattended Robot Credentials in HashiCorp Vault (read-only)
- Deleting Disconnected and Unresponsive Unattended Sessions
- Robot Authentication
- Robot Authentication With Client Credentials
- SmartCard Authentication
- Audit
- Resource Catalog Service
- Folders Context
- Automations
- Processes
- Jobs
- Triggers
- Logs
- Monitoring
- Queues
- Assets
- Storage Buckets
- Test Suite - Orchestrator
- Other Configurations
- Integrations
- Classic Robots
- Host administration
- Organization administration
- Troubleshooting
Alerts troubleshooting
Orchestrator user guide
Last updated Jan 19, 2025
Alerts troubleshooting
For offline installations, if system emails are not sent and you encounter the error SslHandshakeException, make sure that both port
80
and port 587
are opened for the machine.
Problem: Users do not receive configured alerts either in the user interface or via email when those alerts are configured for user groups with a SAML provisioning rule.
Solution: To resolve this issue, you can add affected users to the Administrators local group which allows them to receive alerts.
Warning:
Adding users to the Administrators group grants them with elevated privileges. Endeavor to understand the implications of these privileges. Ensure users are conferred administrator rights responsibly, maintaining a balance between the need for alerts access and preserving system security.