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- Introduction
- Process modeling
- Process implementation
- Process operations
- Process monitoring
- Process optimization
- Licensing
- Unified pricing
- Flex plan
- Reference information
Maestro user guide
Last updated Oct 30, 2025
Note: The licensing information on this page applies to you if you are on Flex plan. If you are on Unified Pricing, refer to the
Unified Pricing licensing page.
To use Maestro, you need a combination of three license types:
| License type | Description |
|---|---|
| Platform license | Grants access to Maestro services and features within Automation Cloud. |
| User license | Offers access to specific features within Maestro based on user license. |
| Consumption license | Covers process executions for published processes. |
Detail Platform license inclusions
| Feature | Basic tier | Standard tier | Enterprise tier |
|---|---|---|---|
| Process modeling | |||
| Process implementation | |||
| Process operations | |||
| Process monitoring | |||
| Process optimization | |||
| Process simulations |
* — personal use only
The following table provides a list of licenses that give you access to Maestro, and the entitlements enabled by them.
User feature availability according to user license
| Feature | Unlicensed | Basic | Action Center | Process Mining Business User | Attended User | Citizen Developer | Automation Developer |
|---|---|---|---|---|---|---|---|
| Process modeling | |||||||
| Process implementation | |||||||
| Process operations | |||||||
| Process monitoring | |||||||
| Process optimization | |||||||
| Process simulation |
* — personal use only
For general information about licensing, refer to About licensing in the Automation Cloud guide.
Note: Process simulation in the platform tier refers to Maestro
simulations.
Maestro consumes Agent Units each time a process runs, and for each decision table executed.
| Feature | Metering unit | Agent Units consumed |
|---|---|---|
| Process execution | Process instance | 5 |
| Decision table execution | Decision table executed | 1 |
For general licensing information, refer to the Automation Cloud admin guide.
You can use Process Mining capabilities together with Maestro. Licensing depends on whether you use only Maestro-generated data or extend with external data sources.
- Included at no additional cost.
- You can create and edit Process Mining Apps in Maestro when they use only Maestro-generated data.
- No Process Mining prerequisites apply:
- No AI Unit requirements.
- No minimum license requirements (such as one Developer and five Business Users).
- The only requirement is to activate the Process Mining service in your tenant.
- A free allowance of 10,000 events is included for Maestro projects that also use external data sources.
- After the allowance is exceeded, standard Process Mining licensing applies. This includes AI Unit consumption and any other prerequisites defined for standalone Process Mining.
- Maestro-generated data does not consume AI Units.
- No hidden prerequisites are required beyond enabling the Process Mining service.
| Scenario | Licensing impact |
|---|---|
| Existing Process Mining customer adopting Maestro | Continue using your existing Process Mining licenses. Maestro integrations with Process Mining are free for Maestro-generated data. |
| Automation Cloud customer adopting Maestro and interested in Process Mining | No prerequisites. Only activation of the Process Mining service is required. |
| Automation Cloud customer adopting Maestro without Process Mining | Maestro runs normally. If Process Mining is activated later, Maestro-generated data is included at no cost. |
