- Release Notes
- Getting Started
- Access and Permissions
- Interacting with Insights
- Automation Hub Integration
- Historical data export
- Logs
- Performance and Scalability
- Real-time data export
- Troubleshooting

Insights
AGEING HISTORY
| Dimension | Description | 
|---|---|
| Autogenerated-ID | Unique ID generated when creating the idea in Automation Hub | 
| Is Current Phase Status (Yes / No) | Indicates whether the phase & status combination is the current one for the idea | 
| Last Change Time | Time the idea was updated to the indicated phase & status | 
| Repeated Phase & Status (Yes / No) | Indicates whether the idea was in the indicated phase & status combination before. In case the idea was in the indicated phase & status before, the information around the timestamp and the time spent on that phase & status before are not exposed in the data model. | 
| Time in Phase Status | Time spent by the idea in the indicated phase & status | 
| Measure | Description | 
|---|---|
| Count | Count of ideas corresponding to the selected idea ageing filters | 
AGEING HISTORY Phase
| Dimension | Description | 
|---|---|
| Phase is Active | Showing if the Phases are in use or not: 
 | 
| Phase Name | Phase Name as displayed in the user interface | 
| Phase Order | Phase Order in the idea's lifecyle | 
| Measure | Description | 
|---|---|
| Count | Total number of times the phase appears for the selected pool of ideas | 
AGEING HISTORY Status
| Dimension | Description | 
|---|---|
| Phase Status is Active | Showing if the Statuses are in use or not: 
 | 
| Status Name | Phase Status name as displayed in the user interface | 
| Status Order | Phase Status order | 
| Measure | Description | 
|---|---|
| Count | Total number of times the status appears for the selected pool of ideas | 
AGEING HISTORY Users - Change Author
| Dimension | Description | 
|---|---|
| Active User | User is active: 
 | 
| Business Unit | User’s Business Unit | 
| Creation Date | User’s Creation Date | 
| Deleted User | User is deleted: 
 | 
| Department | User’s Department | 
|  | User's email address | 
| First Name | User’s First Name | 
| Invite Status | User’s invite status: 
 | 
| Job Title | User's Job Title | 
| Last Login | User's Last Login | 
| Last Name | User’s Last Name | 
| Last Update Date | Last update/change on user's profile | 
| Location | User's Location | 
| Measure | Description | 
|---|---|
| Automations | Total number of Automation Ideas submitted by the user; A submitter can have more than one idea submitted | 
| Collaborations | Total number of Automation Ideas where the user is assigned as a collaborator | 
| Components | Total number of Components uploaded by the user | 
| Count | Total number of users | 
| Documents | Total number of Documents uploaded by the user | 
| Following | Total number of Ideas followed by the user | 
COMPONENT - ALL
| Dimension | Description | 
|---|---|
| Average of Reviews | Average of the ratings given by the reviewers | 
| Benefits | Benefits of the component | 
| Compatibility | Versions of the products added as dependencies of the component | 
| Component URL | URL of the component | 
| Creation Date | Date when the component was created | 
| Dependencies | Dependencies of the component | 
| Description | Description of the component, as defined by the author | 
| Is Active (Yes / No) | Showing if the component is deleted or not (Yes = component is not deleted, No = component was deleted) | 
| Name | Name of the component, as defined by the author | 
| Number of Applications | Number of applications referenced to be used by the component | 
| Number of Categories | Number of categories for which the component is available | 
| Number of Comments | Number of comments added in the component’s profile | 
| Number of Manuals | Number of manuals uploaded by the author in the component profile | 
| Number of Media Files | Number of media files uploaded by the author in the component profile | 
| Number of Reviews | Number of reviews added by the users who downloaded the component | 
| Slug | Component’s slug used to construct the URL. It is unique, auto-generated from the name of the component. | 
| Summary | Summary of the component, as defined by the author | 
| Type | Type of component: custom activity, snippet, workflow template, connector, dashboard, ML model, solution | 
| Measure | Description | 
|---|---|
| Count | Total number of components | 
COMPONENT Applications
| Dimension | Description | 
|---|---|
| Application Full Name | Concatenation of the application name, version and language for easier search | 
| Application Language | Language of the application as defined in the Application Inventory | 
| Application Name | Name of the application as defined in the Application Inventory | 
| Application Version | Version of the application as defined in the Application Inventory | 
COMPONENT Categories
| Dimension | Description | 
|---|---|
| Category Creation Date | Date when the Category was created | 
| Category Level Name | Default name “Business Area“ - can be customized in the user interface - find here the latest name | 
| Category Name | Business area name | 
| Category Order Number | The order in which the categories are displayed in the Automation Hub user interface | 
COMPONENT Users - Author
| Dimension | Description | 
|---|---|
| Active User | User is active: 
 | 
| Business Unit | User’s Business Unit | 
| Creation Date | User’s Creation Date | 
| Deleted User | User is deleted: 
 | 
| Department | User’s Department | 
|  | User's email address | 
| First Name | User’s First Name | 
| Invite Status | User’s invite status: 
 | 
| Job Title | User's Job Title | 
| Last Login | User's Last Login | 
| Last Name | User’s Last Name | 
| Last Update Date | Last update/change on user's profile | 
| Location | User's Location | 
| Measure | Description | 
|---|---|
| Automations | Total number of Automation Ideas submitted by the user; A submitter can have more than one idea submitted | 
| Collaborations | Total number of Automation Ideas where the user is assigned as a collaborator | 
| Components | Total number of Components uploaded by the user | 
| Count | Total number of users | 
| Documents | Total number of Documents uploaded by the user | 
| Following | Total number of Ideas followed by the user | 
COMPONENT Users - Curator
| Dimension | Description | 
|---|---|
| Active User | User is active: 
 | 
| Business Unit | User’s Business Unit | 
| Creation Date | User’s Creation Date | 
| Deleted User | User is deleted: 
 | 
| Department | User’s Department | 
|  | User's email address | 
| First Name | User’s First Name | 
| Invite Status | User’s invite status: 
 | 
| Job Title | User's Job Title | 
| Last Login | User's Last Login | 
| Last Name | User’s Last Name | 
| Last Update Date | Last update/change on user's profile | 
| Location | User's Location | 
| Measure | Description | 
|---|---|
| Automations | Total number of Automation Ideas submitted by the user; A submitter can have more than one idea submitted | 
| Collaborations | Total number of Automation Ideas where the user is assigned as a collaborator | 
| Components | Total number of Components uploaded by the user | 
| Count | Total number of users | 
| Documents | Total number of Documents uploaded by the user | 
| Following | Total number of Ideas followed by the user | 
COMPONENT Users - Updater
| Dimension | Description | 
|---|---|
| Active User | User is active: 
 | 
| Business Unit | User’s Business Unit | 
| Creation Date | User’s Creation Date | 
| Deleted User | User is deleted: 
 | 
| Department | User’s Department | 
|  | User's email address | 
| First Name | User’s First Name | 
| Invite Status | User’s invite status: 
 | 
| Job Title | User's Job Title | 
| Last Login | User's Last Login | 
| Last Name | User’s Last Name | 
| Last Update Date | Last update/change on user's profile | 
| Location | User's Location | 
| Measure | Description | 
|---|---|
| Automations | Total number of Automation Ideas submitted by the user; A submitter can have more than one idea submitted | 
| Collaborations | Total number of Automation Ideas where the user is assigned as a collaborator | 
| Components | Total number of Components uploaded by the user | 
| Count | Total number of users | 
| Documents | Total number of Documents uploaded by the user | 
| Following | Total number of Ideas followed by the user | 
COMPONENT Versions
| Dimension | Description | 
|---|---|
| Number of Downloads | Number of component downloads performed by the users | 
| Status | Status of the component's version | 
| Version | Version number for the component | 
| Version Creation Date | Date when the component's version was created | 
| Version Last Update Date | Date when the component's version was last updated | 
| Version Publication Date | Date when the component's version was published | 
| Measure | Dimension | 
|---|---|
| Count | Count of component's versions | 
IDEA
| Dimension | Description | 
|---|---|
| Auto-generated ID | Unique ID assigned to each idea, in the Tenant DataBase. | 
| Creation Date | Idea Creation Date. Can be different than the Submission date, in case of ideas saved of draft first. | 
| Idea Name | Idea Name, as defined in the field Automation Name. | 
| Idea Slug | Idea's slug used to construct Idea URL. It is unique. | 
| Idea Source | The source type. | 
| Idea URL | URL of the idea. | 
| Last Update Date | Last idea update - can be a change in the Phase, Status, details in the automation profile, Cost-Benefit Analysis, documentation. | 
| Priority | Idea's Priority | 
| Submission Date | Idea Submission Date | 
| Measure | Description | 
|---|---|
| Count | Total number of submitted Ideas | 
IDEA Applications
| Dimension | Description | 
|---|---|
| Application Full Name | Concatenation of the application name, version and language for easier search | 
| Application Language | Language of the application as defined in the Application Inventory | 
| Application Name | Name of the application as defined in the Application Inventory | 
| Application Version | Version of the application as defined in the Application Inventory | 
IDEA Category - Level 1
| Dimension | Description | 
|---|---|
| Category Creation Date | Date when the Category was created | 
| Category Level Name | Default name “Business Area“ - can be customized in the user interface - find here the latest name | 
| Category Name | Business area name | 
| Category Order Number | The order in which the categories are displayed in the Automation Hub user interface | 
| Measure | Description | 
|---|---|
| Count | Total number of categories on Level 1 | 
IDEA Category - Level 2
| Dimension | Description | 
|---|---|
| Category Creation Date | Date when the Category was created | 
| Category Level Name | Default name “Category“ - can be customized in the user interface - find here the latest name | 
| Category Name | Category name | 
| Category Order Number | The order in which the categories are displayed in the Automation Hub user interface | 
| Measure | Description | 
|---|---|
| Count | Total number of categories on Level 2 | 
IDEA Category - Level 3
| Dimension | Description | 
|---|---|
| Category Creation Date | Date when the Sub-category was created | 
| Category Level Name | Default name “Sub-category“ - can be customized in the user interface - find here the latest name | 
| Category Name | Sub-category name | 
| Category Order Number | The order in which the categories are displayed in the Automation Hub user interface | 
| Measure | Description | 
|---|---|
| Count | Total number of categories on Level 3 | 
IDEA Category - Level 4
| Dimension | Description | 
|---|---|
| Category Creation Date | Date when the Sub-category was created | 
| Category Level Name | Default name “Sub-category“ - can be customized in the user interface - find here the latest name | 
| Category Name | Sub-category name | 
| Category Order Number | The order in which the categories are displayed in the Automation Hub user interface | 
| Measure | Description | 
|---|---|
| Count | Total number of categories on Level 4 | 
IDEA Category - Level 5
| Dimension | Description | 
|---|---|
| Category Creation Date | Date when the Sub-category was created | 
| Category Level Name | Default name “Sub-category“ - can be customized in the user interface - find here the latest name | 
| Category Name | Sub-category name | 
| Category Order Number | The order in which the categories are displayed in the Automation Hub user interface | 
| Measure | Description | 
|---|---|
| Count | Total number of categories on Level 5 | 
IDEA Phase
| Dimension | Description | 
|---|---|
| Phase is Active | Showing if the Phases are in use or not: 
 | 
| Phase Name | Phase Name as displayed in the user interface | 
| Phase Order | Phase Order in the idea's lifecyle | 
| Measure | Description | 
|---|---|
| Count | Total number of times the phase appears for the selected pool of ideas | 
IDEA Q&As - All Types
| Dimension | Description | 
|---|---|
| Answer Data Type | The Answer's data type | 
| Answer Display Value | The Answer value as displayed in the Automation Hub user interface | 
| Answer Raw Value | The Answer's backing raw value as stored in Automation Hub | 
| Creation Date | Date when the Answer was submitted | 
| Last Update Date | Date when the Answer was updated | 
| Question Assessment Source | This will indicate the type of Assessment the question belongs to (Overview, high-level assessment etc.) | 
| Question Key | The unique identifier of a Question of type date, corresponding to the Variable name in the user interface. Title is not guaranteed to be unique. | 
| Question Title | The Question Title as configured in the Assessment | 
| Measure | Description | 
|---|---|
| Count | Count of unique answers | 
IDEA Q&As - DateTime Types
| Dimension | Description | 
|---|---|
| Answer Display Value | The Answer value as displayed in the Automation Hub user interface | 
| Answer Raw Value | The Answer's backing raw value as stored in Automation Hub | 
| Answer (DateTime) Date | The Answer converted to a DateTime value | 
| Creation Date | Date when the Answer was submitted | 
| Last Update Date | Date when the Answer was updated | 
| Question Assessment Source | This will indicate the type of Assessment the question belongs to (Overview, high-level assessment etc.) | 
| Question Key | The unique identifier of a Question, corresponding to the Variable name in the user interface. Title is not guaranteed to be unique. | 
| Question Title | The Question Title as configured in the Assessment | 
| Measure | Description | 
|---|---|
| Count | Count of unique answers | 
| Max Date | Maximum date from the answers of date-type questions | 
| Min Date | Minimum date from the answers of date-type questions | 
IDEA Q&As - Default Benefits
| Measures | Description | 
|---|---|
| Count | Count of unique answers | 
| Currency saved / year per Company (Final) | Estimated benefit per company, measured in currency/year. Revised value from Cost Benefit Analysis takes precedence (if set) over the value from Detailed Assessment. This also includes change requests for additional benefits. | 
| Currency saved / year per Company (Initial) | Estimated benefit per company, measured in currency/year, from the Detailed assessment | 
| Currency saved / year per Company (Revised) | Estimated benefit per company, measured in currency/year, from the Cost-Benefit Analysis page (in case of updates in it) | 
| Currency saved / year per Employee (Final) | Estimated benefit per employee, measured in currency/year. Revised value from Cost Benefit Analysis takes precedence (if set) over the value from Detailed Assessment | 
| Currency saved / year per Employee (Initial) | Estimated benefit per employee, measured in currency/year, from the Detailed assessment | 
| Currency saved / year per Employee (Revised) | Estimated benefit per employee, measured in hours saved/year, from the Cost-Benefit Analysis page (in case of updates in it). This also includes change requests for additional benefits. | 
| FTEs saved / year per Company (Final) | Estimated benefit per company, measured in FTEs/year. Revised value from Cost Benefit Analysis takes precedence (if set) over the value from Detailed Assessment | 
| FTEs saved / year per Company (Initial) | Estimated benefit per company, measured in FTEs/year, from the Detailed assessment | 
| FTEs saved / year per Company (Revised) | Estimated benefit per company, measured in FTEs/year, from the Cost-Benefit Analysis page (in case of updates in it) | 
| FTEs saved / year per Employee (Final) | Estimated benefit per employee, measured in FTEs/year. Revised value from Cost Benefit Analysis takes precedence (if set) over the value from Detailed Assessment | 
| FTEs saved / year per Employee (Initial) | Estimated benefit per employee, measured in FTEs/year, from the Detailed assessment | 
| FTEs saved / year per Employee (Revised) | Estimated benefit per company, measured in hours saved/year, from the Cost-Benefit Analysis page (in case of updates in it) | 
| Hours saved / year per Company (Final) | Estimated benefit per company, measured in hours saved/year. Revised value from Cost Benefit Analysis takes precedence (if set) over the value from Detailed Assessment. This also includes change requests for additional benefits. | 
| Hours saved / year per Company (Initial) | Estimated benefit per company, measured in hours saved/year, from the Detailed assessment | 
| Hours saved / year per Company (Revised) | Estimated benefit per company, measured in hours saved/year, from the Cost-Benefit Analysis page (in case of updates in it) | 
| Hours saved / year per Employee (Final) | Estimated benefit per employee, measured in hours saved/year. Revised value from Cost Benefit Analysis takes precedence (if set) over the value from Detailed Assessment | 
| Hours saved / year per Employee (Initial) | Estimated benefit per employee, measured in hours saved/year, from the Detailed assessment | 
| Hours saved / year per Employee (Revised) | Estimated benefit per employee, measured in hours saved/year, from the Cost-Benefit Analysis page (in case of updates in it) | 
IDEA Q&As - Numerical Types
| Dimension | Description | 
|---|---|
| Answer Display Value | The Answer value as displayed in the Automation Hub user interface | 
| Answer Raw Value | The Answer's backing raw value as stored in Automation Hub | 
| Creation Date | Date when the Answer was submitted | 
| Last Update Date | Date when the Answer was updated | 
| Question Assessment Source | This will indicate the type of Assessment the question belongs to (Overview, high-level assessment etc.) | 
| Question Key | The unique identifier of a Question of type numerical or percentage, corresponding to the Variable name in the user interface. Title is not guaranteed to be unique. | 
| Question Title | The Question Title as configured in the Assessment | 
| Measure | Description | 
|---|---|
| Average | Under the Average measure, we average all the answers from the various questions of type numerical and/or percentage - this requires additional filtering | 
| Count | Under the Count measure, we count all the answers from the various questions of type numerical and/or percentage - this requires additional filtering | 
| Sum | Under the Sum measure, we sum up all the answers from the various questions of type numerical and/or percentage - this requires additional filtering | 
IDEA Status
| Dimension | Description | 
|---|---|
| Phase Status is Active | Showing if the Statuses are in use or not: 
 | 
| Status Name | Phase Status name as displayed in the user interface | 
| Status Order | Phase Status order | 
| Measure | Description | 
|---|---|
| Count | Total number of times the status appears for the selected pool of ideas | 
IDEA Tags
| Dimension | Description | 
|---|---|
| Tag Name | List with all the Tags created. When associated with an Idea Name, reflects the tags applied for the idea. | 
| Measure | Description | 
|---|---|
| Count | Total number of tags used; Can be filtered by ideas | 
IDEA Users - Process Owner
| Dimension | Description | 
|---|---|
| Active User | User is active: 
 | 
| Business Unit | User’s Business Unit | 
| Creation Date | User’s Creation Date | 
| Deleted User | User is deleted: 
 | 
| Department | User’s Department | 
|  | User's email address | 
| First Name | User’s First Name | 
| Invite Status | User’s invite status: 
 | 
| Job Title | User's Job Title | 
| Last Login | User's Last Login | 
| Last Name | User’s Last Name | 
| Last Update | Last update/change on user's profile | 
| Location | User's Location | 
| Measure | Description | 
|---|---|
| Automations | Total number of Automation Ideas submitted by the user; A submitter can have more than one idea submitted | 
| Collaborations | Total number of Automation Ideas where the user is assigned as a collaborator | 
| Components | Total number of Components uploaded by the user | 
| Count | Total number of users | 
| Documents | Total number of Documents uploaded by the user | 
| Following | Total number of Ideas followed by the user | 
IDEA Users - Submitter
| Dimension | Description | 
|---|---|
| Active User | User is active: 
 | 
| Business Unit | User’s Business Unit | 
| Creation Date | User’s Creation Date | 
| Deleted User | User is deleted: 
 | 
| Department | User’s Department | 
|  | User's email address | 
| First Name | User’s First Name | 
| Invite Status | User’s invite status: 
 | 
| Job Title | User's Job Title | 
| Last Login Date | User's Last Login | 
| Last Name | User’s Last Name | 
| Last Update Date | Last update/change on user's profile | 
| Location | User's Location | 
| Measure | Description | 
|---|---|
| Automations | Total number of Automation Ideas submitted by the user; A submitter can have more than one idea submitted | 
| Collaborations | Total number of Automation Ideas where the user is assigned as a collaborator | 
| Components | Total number of Components uploaded by the user | 
| Count | Total number of users | 
| Documents | Total number of Documents uploaded by the user | 
| Following | Total number of Ideas followed by the user | 
METADATA - Latest Data Refresh
| Dimension | Description | 
|---|---|
| Last Data Refresh Date Date | Date when the Automation Hub data was refreshed last in the Insights application | 
USERS - All Users
| Dimension | Description | 
|---|---|
| Active User | User is active: 
 | 
| Business Unit | User’s Business Unit | 
| Creation Date | User’s Creation Date | 
| Deleted User | User is deleted: 
 | 
| Department | User’s Department | 
|  | User's email address | 
| First Name | User’s First Name | 
| Invite Status | User’s invite status: 
 | 
| Job Title | User's Job Title | 
| Last Login Date | User's Last Login | 
| Last Name | User’s Last Name | 
| Last Update Date | Last update/change on user's profile | 
| Location | User's Location | 
| Measure | Description | 
|---|---|
| Automations | Total number of Automation Ideas submitted by the user; A submitter can have more than one idea submitted | 
| Collaborations | Total number of Automation Ideas where the user is assigned as a collaborator | 
| Components | Total number of Components uploaded by the user | 
| Count | Total number of users | 
| Documents | Total number of Documents uploaded by the user | 
| Following | Total number of Ideas followed by the user | 
There are 2 Automation Hub explores - Automation Ideas and Idea Ageing, each one giving access to a set of views:
| Automation Ideas | Idea Ageing | 
|---|---|
| 
 | 
 | 
- AGEING HISTORY
- AGEING HISTORY
- AGEING HISTORY Phase
- AGEING HISTORY Status
- AGEING HISTORY Users - Change Author
- COMPONENT
- COMPONENT - ALL
- COMPONENT Applications
- COMPONENT Categories
- COMPONENT Users - Author
- COMPONENT Users - Curator
- COMPONENT Users - Updater
- COMPONENT Versions
- IDEA
- IDEA
- IDEA Applications
- IDEA Category - Level 1
- IDEA Category - Level 2
- IDEA Category - Level 3
- IDEA Category - Level 4
- IDEA Category - Level 5
- IDEA Phase
- IDEA Q&As - All Types
- IDEA Q&As - DateTime Types
- IDEA Q&As - Default Benefits
- IDEA Q&As - Numerical Types
- IDEA Status
- IDEA Tags
- IDEA Users - Process Owner
- IDEA Users - Submitter
- METADATA
- METADATA - Latest Data Refresh
- USERS
- USERS - All Users
- Automation Hub Explores