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Automation Suite Admin Guide

Last updated Dec 18, 2024

Configuring System Email Notifications

Configure your host email settings so that you can send email notifications to users from a specified email address.

Notifications can be related to user accounts (password recovery), or be related to email alerts from other Automation Suite services, such as Orchestrator.

To configure email preferences, log in to the host portal as a system administrator and navigate to the Global Settings page.

Note: For Insights alerts and scheduled emails, an email server must be configured at installation time. See Using the configuration file for more details.

Email setup

Field

Description

SMTP Host

The IP or Domain of the SMTP server.

SMTP Domain

Domain for the username, if SMTP server requires authentication.

SMTP Port

The SMTP port.

For example, if you are using a Gmail account to send mail messages and Enable secure connection is selected, the port should be 587. Note that both ports 80 and 587 must be opened during installation for Enable secure connection to work.

SMTP Username

The username of the SMTP server, if it requires authentication. For example, if you are using Gmail, fill in this field with the email address to be used to send messages.

Select the Use default credentials if you want to connect to the SMTP server without a username and password.

SMTP Password

The password for the email account specified in SMTP Username.

Select the Use default credentials if you want to connect to the SMTP server without a username and password.

Default From Address

The email address from which to send system email messages.

Default From Display Name

A custom display name for the email address from which you send system notifications.

System emails are not sent - SslHandshakeException

For offline installations, if system emails are not sent and you encounter the error SslHandshakeException, make sure that both port 80 and port 587 are opened for the machine (single node | multi-node).

Email preference

Option

Description

Enable secure connection

If enabled, it secures the connection between UiPath and your SMTP server using TLS. It requires a TLS certificate for the SMTP domain to ensure encrypted transmission of your email data.

If cleared out, the connection is not secure.

Note: Both port 587 and port 80 must be opened during installation for this setting to work.

Use default credentials

If enabled, you can connec to the SMTP server without a specific username and password.
  • Email setup
  • System emails are not sent - SslHandshakeException
  • Email preference

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