- Release notes Cloud Action Center
- Getting started
- Activities
- Designing long-running workflows
- Start Job And Get Reference
- Wait For Job And Resume
- Add Queue Item And Get Reference
- Wait For Queue Item And Resume
- Wait For Form Task And Resume
- Resume After Delay
- Assign Tasks
- Create External Task
- Wait For External Task And Resume
- Complete Task
- Forward Task
- Get Form Tasks
- Get Task Data
- Get App Tasks
- Add Task Comment
- Update Task Labels
- Create App Task
- Wait For App Task And Resume
- Configure task timer
- Actions
- Processes
- Notifications
- My notifications
- Audit
My notifications
You can manage your notifications using the My Notification view on the
Notifications settings page. You access the Notifications settings
page through the Notification settings icon on the Notifications
panel or the Preferences menu option from your user account menu. Visit Notification
settings
to learn more.
Below is a description of how to view and manage your notifications in the Notifications panel and the Notifications settings, and the notification events you can subscribe to.
Whenever an event that impacts you is generated, a notification is sent. The action events that generate notifications are:
- Action Assigned - an action has been assigned to you.
- Action Forwarded - an action has been forwarded to you.
- Action Un-assigned - an action has been unassigned from you.
- Action Bulk Assigned - a bulk of actions have been assigned to you.
- Action Bulk Un-assigned - a bulk of actions have been unassigned from you.
You can access notifications through the Notifications panel only.
To access the Notifications panel, go to the top navigation bar and select the bell 
icon. The Notifications panel displays notifications ordered by date, in descending order. The Notifications panel displays notifications from newest to oldest.
To access a specific notification, select the desired notification frame.
While you're in the Notifications panel, you can further filter the notifications, so you can view certain notifications first. To filter the notifications that you receive in the Notifications panel:
- Open the Notifications panel.
- Select the Service dropdown and then select the service for which you want to view notifications.
- Select the Severity dropdown and then select the severity of the notifications that you want to view.
When an event that you are subscribed to takes place, an email notification is generated and sent to the email address that you used to create your account. To access the email notifications, check out the inbox of the email address where you know the notifications will be sent.
- Read general information about the event that took place.
- Navigate to the corresponding service and tenant where the event took place.
To access your Slack notifications, follow these steps:
- Log in to Notifications Preferences, and navigate to Actions.
- Check to receive all the notifications through Slack.
- When an event that you are subscribed to takes place, Notification Service generates a Slack notification.
- Read general information about the event that took place.
- Navigate to the corresponding service and tenant where the event took place.
To display unread notifications, select the Unread only checkbox in the Notifications panel.
To mark all notifications as read:
- In the Notifications panel, select More Action on All Notifications at the bottom of the Notifications panel and then select Mark all as read.
To clear all notifications from the Notifications panel:
- In the Notifications panel, select More Action on All Notifications at the bottom of the Notifications panel and then select Clear all.
You can delete notifications individually. To delete a notification:
- Go to a notification from the Notifications panel and select Action on Notification
. - Select Delete.
Selecting Delete permanently deletes a notification.
You can subscribe to certain events to receive notifications about them. Subscribe to events in the Notifications settings page. Visit Notification settings to learn more.
The Automation CloudTM column is visible for services with in-app notifications enabled. The Email column is visible for services with email notifications enabled.
Subscribing to all events:
- Go to the Notifications settings page.
- Go to a service tab and then go to the Automation CloudTM or Email column.
- Select the Automation CloudTM or Email checkbox to subscribe to notifications on all events.
To stop receiving notifications, you can unsubscribe from certain events. You can unsubscribe from events from the Notifications panel or from the Notifications settings page.
The Automation CloudTM column is visible for services with in-app notifications enabled. The Email column is visible for services with email notifications enabled.
- Access the Notifications panel.
-
Go to a notification and select the Action on Notification
menu.
- Select Unsubscribe from <event>.
Unsubscribing from the Notification settings page:
- Go to the Notification settings page.
- Go to a service tab and then go to the Automation CloudTM column.
- Deselect the checkbox that is inline with the event that you want to unsubscribe from.
If you want to unsubscribe from both in-app and email notifications for an event, then deselect both checkboxes under Automation CloudTM and Email.
Unsubscribing from all events
- Go to the Notifications settings page.
- Go to a service tab and then go to the Automation CloudTM or Email column.
- Deselect the Automation CloudTM or Email checkbox to unsubscribe from notifications about all events.
The Restore default subscriptions option restores the default subscriptions for notifications received both on Automation CloudTM and Email.
- Events
- Viewing and accessing notifications
- Filtering notifications
- Viewing and accessing email notifications
- Viewing and accessing Slack notifications
- Displaying only unread notifications
- Marking all notifications as read
- Clearing all notifications
- Deleting notifications
- Subscribing to events
- Unsubscribing from events
